Front Office Executive

Roles and Responsibilities

• Handle guest queries and resolve issues promptly via phone calls or in-person.
  
• Manage front office operations, ensuring smooth check-in/check-out processes for guests.
  
• Maintain accurate records of guest interactions, including registration forms and billing details.
  
• Coordinate with housekeeping staff to ensure rooms are clean and ready for occupancy.
  
• Provide exceptional customer service by being empathetic, respectful, and attentive to guests' needs.

• Social media attention

• Having photoshop knowledge is an additional eligibility.