Financial Administrator

Role & responsibilities

Note: Shift timings will be 6:00pm to 3:00am (IST).

The Financial Administrator is responsible for the day-to-day delivery of high-quality operational service that meets service level expectations. The Financial Administrator works closely with their Team Lead to ensure that daily, weekly, and monthly goals are met. The Financial Administrator is responsible for evaluating customer data elements and developing a basic understanding of multiple processes within the line of business. Research, compile, and deliver work unit and individual volume, productivity, quality, and other statistics. Learning and implementing best practices in completing assigned tasks.

• Receives detailed instruction on work from Team Lead and performs day to day operational activities with minimal errors and complete tasks within process specific TATs and SLAs.
• Coordinates, monitors, and executes daily production of reports used in the work unit.
• Required to complete compliance trainings on time without impact to performance.
• Work with team leads to address work exception questions.
• Coordinates with technical group to resolve simple problems.
• Reconcile assigned general ledger accounts.
• Revise and implement policies, procedures, and training materials to assure compliance with government regulations and to maximize efficiency and customer service.

Preferred candidate profile

• B. Com/MBA degree or equivalent; and entry level to 1-year related experience in multinational business environments in India.
• The role will require good communication skills in English to be able to provide clear verbal and written communications to staff, peers, senior leadership, and onshore partners. Topics of engagement will range from basic to moderate complexity.
• The role requires attention to detail in the work assigned by the team lead. The role holder is expected to respond to and resolve simple to moderately complex problems by identifying and selecting solutions based on acquired domain experience and guided by clear policy and procedure.
• Identifies operational requirements and opportunities for improvement and implements whenever necessary.
• Flexible towards shift requirement, learning and implementing best practices in completing assigned task.

Perks and benefits

Health and wellbeing. Our health and wellbeing rewards are designed to support you and your family.

Paid time away from work. Our employees enjoy a competitive paid time off package.

Save for your future. We will support you along your retirement savings journey.

Income protection. To ease concerns when the unexpected occurs, our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.

Parental leave. We offer paid parental leave, flexible working, and a caring and inclusive culture.