Administrator - IT Hardware sales

• Compiles management information reports through relevant business tools to provide accurate/up to date data.
• Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to.
• Assess cost implication of best solution to ensure adherence to budget constraints.
• Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
• Ensures that operational documentation is fit for purpose and current to meet customer and contract requirements.
• Develop best practice procedures and guidelines, including analysing, documenting and reporting on work completed to ensure consistent compliance to company procedures.
• Provides specialist guidance and advice to less experienced colleagues to ensure consistent approach.
• Provide customer service to internal and external customers to ensure consistent experience.
• Able to communicate on complex issues to meet business and customer requirements to avoid escalations.
• Evaluate escalations and resolve appropriately to ensure customer demands are met.
• Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.
• Identify own development needs in line with business objectives.
• Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation.
• Ensures that Partners act in accordance with Computacenter and customer contractual obligations
• Identifies, onboards and proactively manages new Partners

What you ll need

• Good working Knowledge of Microsoft Applications.

• Plans & organises own workload.
• Proven experience of high standards of customer service.
• Good administrative experience, attention to detail, ensures accuracy of data, provides data for reporting and processing of information.
• Excellent Interpersonal, literacy and numeracy skills and ability to build relationships at all levels.
• Works under general supervision. Uses discretion.
• Demonstrates analytical and systematic approach to resolving complex problems and assignments.
• Takes initiative in identifying and negotiating appropriate development opportunities.
• Demonstrates an organised approach to work.
• Proven ability to work under pressure and to tight deadlines.
• 1+ Experience working in a multicultural environment.
• 1+ Experience in procurement / vendor management.
• Basic experience in negotiating contracts.
• Understanding of IT Vendors pricing processes