Senior AI Engineer

The Opportunity

We have an outstanding career opportunity for a Senior AI Engineer in Bengaluru, Hyderabad, and Pune. As an AI Engineer, you will play a pivotal role in developing and implementing innovative AI solutions to enhance customer interactions, streamline processes, and drive overall business growth.

We are an extra ordinary engineering team that thrives on innovative ideas! We believe in having a dynamic engineering process but at the same time believe that processes can evolve to enhance Developer efficiencies and capabilities. We take pride in our ability to complete complex projects while delivering exceptional results to our customers. It takes great people to build great software and thats where you come in! We thrive upon collaboration and focus our efforts on maintaining a strong diverse workforce. We hire individuals from all different backgrounds and experiences and are passionate about equality and integrity.

What youll do

• AI Model Development: Design, develop, and deploy advanced AI models, including machine learning algorithms, natural language processing, and computer vision, to address specific customer experience challenges.
• Data Analysis: Collect, clean, and analyze large datasets to identify patterns, trends, and insights that inform AI model development and optimization.
• Customer Experience Integration: Integrate AI solutions seamlessly into our existing customer experience systems and platforms, ensuring a cohesive and personalized customer journey.
• Algorithm Optimization: Continuously refine and improve AI models to enhance their accuracy, efficiency, and effectiveness in delivering exceptional customer experiences.
• Proof of Concept (POC) Development: Develop and test AI-powered prototypes and POCs to demonstrate the feasibility and value of proposed solutions.
• Collaboration: Work closely with cross-functional teams, including product managers, designers, and customer success representatives, to align AI initiatives with business objectives and customer needs.
• Stay Updated: Keep abreast of the latest advancements in AI technology and industry best practices to ensure our solutions remain cutting-edge.

Who you are

• Bachelor's degree required.
• Strong programming skills in Python or other relevant programming languages.
• Experience with popular AI frameworks and libraries, such as TensorFlow, PyTorch, Scikit-learn.
• In-depth knowledge of machine learning algorithms, including supervised, unsupervised, and reinforcement learning.
• Experience with natural language processing (NLP) techniques, such as text classification, sentiment analysis, and language generation.
• Knowledge of cloud platforms (AWS, GCP, Azure) and their AI services.
• A passion for delivering exceptional customer experiences through innovative AI solutions.
• Knowledge of customer relationship management (CRM) systems and customer data platforms.
• Experience with AI-powered chatbots or virtual assistants.
• Knowledge of ethical AI practices and data privacy regulations.
• Security and SaaS experience strongly preferred.