SuccessFactor Technical Consultant- Recruitment & Onboarding

Job Id- 34604

Location- Gurugram/ Bangalore

Role Purpose

The purpose of this role is to act as both a Success Factors developer and internal consultant to the business by gathering, organizing and verifying concerns, outlining proposed solutions, estimating the impact on time, labour and financial resources and articulating the business ramifications in both the current and planned HCM environments and then forming part of the team to deliver those solutions. The role will help support the configuration, upgrades and changes to the systems, and will help lead innovation and change across the organization. This role will also monitor and improve the system functional needs and address questions from the end users, with a heightened focus on individualized service, root cause analysis, and providing world class support.

Key Accountabilities

• The IT lead for Compensation working closely with the HR Centers of Innovation, Country HR and Global HR Operations for requests, optimizations, issues resolution and innovation.
• Maintains business processes and procedures within all HR Applications and operating systems
• Helps provide Tier 1 & Tier 2 support to end users via case management requests, email, and phone
• Maintains, configures, and performs troubleshooting of HR technology
• Schedules & troubleshoots standard reporting
• Adheres to stringent practices for documentation management, testing and release cycles management
• Collaborates with the extended HRIS team, other IT teams and global HR teams to increase knowledge sharing and end user support
• Partners with SAP to leverage and apply expert advice in design thinking phases
• Reviews requirements and process documentation and provides innovative solutions to meet business lines and stakeholder needs
• Support the Innovation Lead in progressing ideas to initiatives and through to incubation
• Increase the utilization and adoption of MyHR by conducting a gap analysis between business needs and underutilized technologies
• Develop a multiyear innovation roadmap outlining key deliverables we could achieve through the gap analysis activity

Skills & Experience

• Strong functional knowledge of the SuccessFactors system, specifically in SF Recruitment -RCM and ONB 2.0
• Strong Implementation/support experience with SuccessFactors RCM and ONB 2.0 ( At least 1 implementation project and 1 support project)
• SuccessFactors Recruitment RMK Experience Good to Have
• Must be Certified in SAP SuccessFactors RCM and ONB 2.0
• Should be able to lead the project E2E
• Good understanding of other SF Modules. Should be flexible to work as Delivery Manager.
• Stakeholder management and comms skills. Able to lead and drive the Reporting area.
• Define business requirements and perform fit gap analysis between requirements and standard SuccessFactors process
• Experience in Solution Design & managing the Configuration Workbook