SuccessFactor Technical Consultant- Reports

SuccessFactor Technical Consultant- Reports & PMGM

Job ID- 34603

Location- Gurugram/ Bangalore

Role Purpose:

The purpose of this role is to act as both a Success Factors developer and internal consultant to the business by gathering, organizing and verifying concerns, outlining proposed solutions, estimating the impact on time, labour and financial resources and articulating the business ramifications in both the current and planned HCM environments and then forming part of the team to deliver those solutions. The role will help support the configuration, upgrades and changes to the systems, and will help lead innovation and change across the organization. This role will also monitor and improve the system functional needs and address questions from the end users, with a heightened focus on individualized service, root cause analysis, and providing world class support.

Key Accountabilities

• The IT lead for Compensation working closely with the HR Centers of Innovation, Country HR and Global HR Operations for requests, optimizations, issues resolution and innovation.
• Maintains business processes and procedures within all HR Applications and operating systems
• Helps provide Tier 1 & Tier 2 support to end users via case management requests, email, and phone
• Maintains, configures, and performs troubleshooting of HR technology
• Schedules & troubleshoots standard reporting
• Collaborates with the extended HRIS team, other IT teams and global HR teams to increase knowledge sharing and end user support
• Partners with SAP to leverage and apply expert advice in design thinking phases
• Reviews requirements and process documentation and provides innovative solutions to meet business lines and stakeholder needs
• Support the Innovation Lead in progressing ideas to initiatives and through to incubation
• Increase the utilization and adoption of MyHR by conducting a gap analysis between business needs and underutilized technologies
• Develop a multiyear innovation roadmap outlining key deliverables we could achieve through the gap analysis activity

Role Specific Requirements

• Strong working knowledge of SuccessFactors Reporting module
• Strong Implementation/support experience with any SuccessFactor module ( At least 1 implementation project and 1 support project)
• Should be able to lead the project E2E
• Good experience in People Analytics, Canvas reports and Story reports
• Successfactor Reporting Certification (People Analytics or ORD )
• Good to have experience in IAS and IPS, Should be able to support
• Good understanding of other SF Modules.
• PMGM Module Experience Good to Have
• Able to work on complex reports. Ability to understand and work with large volumes of data
• Manage confidentiality of data.
• Provide reporting support on projects and requests.