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Colruyt Group

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4.1

based on 138 Reviews

38 Colruyt Group Jobs

System Engineer Mobile Infrastructure

Colruyt IT Consultancy India Pvt. Ltd.

4.1

based on 138 Reviews

4-6 years

₹ 6.65 - 10L/yr (AmbitionBox estimate)

Hyderabad / Secunderabad

1 vacancy

System Engineer Mobile Infrastructure

Colruyt Group

posted 13hr ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Python VMware Android CCTV Monitoring Application Development

+ 2 more

Job Description

Job_Description":"

E-Workplace Clients is responsible for third-line support for the various businesses within Colruyt Group through Incident and problem Management, provisioning, and management of all end-user client devices (Mobile infrastructure and endpoints). Additionally, it addresses on-demand or project-specific requirements as necessary.

Colruyt Group employees rely on various mobile devices across Belgium, France, India, and Hong Kong locations. The E-Workplace Clients team in the Infrastructure & Operations department manages these devices. As a System Engineer mobile, you\u2019ll collaborate with experienced colleagues to build, manage, and optimize mobile devices, ensuring high performance, stability, and cost-efficiency. You\u2019ll work closely with the IT department in India, field service engineers, the service desk, and system engineers from other domains.

Requirements

Technical Skills

VMware Workspace One UEM (AirWatch), Android devices, Workspace One, Airwatch, SOTI, MDM, ServiceNow

Nice to have
Intune, Scripting Knowledge (Powershell/Python), Samsung Devices TC27, PDAs, PDTs, ServiceNow

Requirements

A System Engineer with experience in Mobile Infrastructure (Android) in maintaining and configuring the end-user devices, working towards troubleshooting mobile infrastructure & mobile application-related issues.

Support in the project rollouts to deploy and manage the mobile apps using different management tools such as Workspace 1, MDM , Airwatch
Additionally, experience and understanding of scripting is a plus.

Role and Responsibilities

Provide technical support & maintain all Mobile Infrastructure devices.

Monitor and optimize the performance of mobile devices and applications to ensure high availability and reliability.

Implement and enforce security policies and procedures to protect mobile devices and data.

Manage, install, and maintain assigned Android mobile devices, making optimization proposals and reporting findings to the infrastructure manager.

Troubleshooting mobile infrastructure issues related to Mobile applications, Operating Systems, and Hardware.

Experience in Client, network (DNS/DHCP), and mobile device troubleshooting

Experience in monitoring, troubleshooting, planning, and deploying applications in a phased manner and proactive recommendations whenever needed in our environment.

Maintain detailed documentation of configurations, processes, and procedures related to mobile device management.

Support in building and engineering Mobile device infrastructure and solutions.

You will be on weekly support during business hours (Ombuds as per Colruyt terminology) on as per the team roaster throughout the year.

Work with cross-functional teams, including IT, security, and application development, to ensure cohesive and effective mobile device management.

Incident, Problem & Change Management:

Troubleshoot various hardware / software / application-related incidents, perform root cause analysis & provide permanent solutions and record your actions in the tools.

Create solutions and publish them to the Internal Knowledge base.

Create/execute changes relevant for the mobile application deployments.

What are our expectations from you?

A professional and a strong believer in people and organizational values, viz. respect towards individuals, teamwork, readiness to serve, bearing a cost/benefit mindset (as if you are spending your own money), efficiency with simplicity, open communication while respecting privacy/confidentiality.

Work with a problem-oriented mindset and not just provide quick fixes.

Capability to work in a complex environment with lots of challenges and flexibility to the changing environments.

Strong and highly visible communication skills (send/receive, verbal/non-verbal/written, time-management, anticipating impacts) in English.

A self-driven individual who can think ahead, takes a proactive approach, quick learner, and has a strong sense of ownership.

Be social and build easily professional relationships with people of all levels.

Customer-friendly yet be assertive (e.g. critical in non-standard requests)

Benefits

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Employment Type: Full Time, Permanent

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What people at Colruyt Group are saying

4.7

Rating based on 8 System Engineer reviews

Anonymous · IT & Information Security in Hyderabad / Secunderabad

Likes

Colruyt India is best about its Work Life Balance. I enjoy each and everything about Colruyt India and their support to explore new things is just amazing.