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41 Colruyt Group Jobs
Business Analyst: ServiceNow
4-8 years
Hyderabad / Secunderabad
1 vacancy
Business Analyst: ServiceNow
Colruyt Group
posted 13hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job_Description":"
Skills: ServiceNow, ITIL, ITSM, Solution Analysis
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Business Analyst with expertise in Requirement gathering, solutionanalysis and realize the changes in effective & efficient way. Havingin-depth understanding of the ITIL processes, hands-on expertise and deliveringprojects in the domain of IT.
Responsibilities:
- Analyze complex business problems and determine an IT solution
- Gather data and analyze business and user needs, In terms of Functional and Non-Functionals
- Complete the requirement analysis to ensure that the solutions being designed are Available, Stable, Performant, Usable and Maintainable.
- Work closely with Business, Architecture, Development and Testing teams in doing detailing the process and the solution
- Enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs
- Apply ITIL best practices to improve and streamline IT service management processes
- Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
- With good understanding on the Technology evolution, SAAS solutions, advise the business in adapting to the right mix of fit for purpose solutions
- Identifies opportunities for asset reuse that reduces overall solution cost and development time
- Perform the validation of solutions is being built/realized, together with the business process Responsible
- Together with the project team you put the solution into production and roll it out in the organization.
Requirements:
- Bachelors degree in Science/Engineering/Business Administration, or equivalent experience in related field
- Minimum 10 years of IT experience and 4-8 years of experience as Business Analyst / Solution Analyst role
- Strong knowledge on any one of the platforms/packages (Ex: ServiceNow)
- Strong understanding of ITIL processes and ITOM model
- Experience with ServiceNow ITSM, ITOM, and other relevant modules.
- Good inter personal skills (Communication, Collaboration, Openness, Transparent..)
- Strong written and verbal communication skills including technical writing skills
We are seeking a highly skilled and experienced Business Analyst withexpertise in ServiceNow, ITIL processes, and ITOM (IT Operations Management)model experience. The ideal candidate will have a strong background in theimplementation, migration, and maintenance of IT services and solutions.
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- Bachelors degree in Science/Engineering/Business Administration, or equivalent experience in related field
Employment Type: Full Time, Permanent
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What people at Colruyt Group are saying
Business Analyst salary at Colruyt Group
reported by
5
employees
with 4-13
years exp.
₹6.3
L/yr - ₹29
L/yr
82%
more
than the average Business Analyst Salary in India
View more details
What Colruyt Group employees are saying about work life
based on 140 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Colruyt Group Benefits
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