CollegeDekho - Manager - Client Servicing (3-6 yrs)

Salary: Open bracket for a suitable candidate

Location: Gurgaon

- Must Know: Google Adwords, Paid Marketing & Performance Campaigns

- Job Description: The candidate will be responsible for managing the entire digital media plan for our clients.

- Getting SLA based tasks executed by internal teams like SEM, SMO, SEO, Graphic Design, Technology etc.

Responsibilities:

- Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth

- Establish performance benchmarks and hold team to those goals

- Resolve customer conflicts and handle escalation procedures Qualifications

- 3+ years of customer service

- Excellent written and verbal communication skills

- Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc. ) To be considered for this position, one must have

- Sound knowledge of digital lead-gen processes, i. , Google AdWords and other Search Engine Marketing tools, including Facebook, LinkedIn, YouTube, Twitter, and other platforms for paid & sponsored ad campaigns.

- Understanding of digital creatives like - Landing Pages, Display Banners, Facebook ads and Posts, Microsites, Emailers etc.

- Prior experience in servicing clients for monthly Social Media Management, SEO activities, Graphic Designing and Website Design and Maintenance.

- Knowledge of managing pragmatic campaigns would be an advantage

- Positive attitude for solving problems along with internal operations team - Smart and interactive at presentations and reviews

- Copy-writing, Proof-reading