Collection Executive

• Regular follow ups with Operations and customers for collections.
• Review invoice wise outstanding on monthly basis with Operation team.
• For timely collection, coordinate with operation to share the invoice submission cut of dates.
• Work closely with cross departments in closing issues.
• Meet customer along with Operations to collect outstanding dues.
• Review customer outstanding on regular basis and Investigate the reason of OS >30 day.
• Work closely with cross departments in closing issues.
• Meet customer along with Operations to collect outstanding dues.
• Coordination with operation to close all short payment cases on monthly basis.
• Follow up for payment advices.
• Prepare and circulate outstanding files with stakeholders on weekly basis.
• Account reconciliation with various clients and ensure balance confirmation on periodic basis
• Prepare and review write off and write back note after proper review of outstanding and request received from operation team.
• Based on invoice wise review circulate risk assessment file with management on monthly basis.
• Prepare and share DSO file for monthly presentation.
• Suggest any process improvement.
• Collation of master data i.e. email ids & contact numbers of all customers and their seniors.
• Soft call to the customer after 2 days from the submission of Invoices.
• Email to the customer before 10 days of the Due Date to check the smooth process of our invoices.
• Reminder Letters.
• Recommendation of service withdrawal in case of delinquent customers to Head of Operations and Head HR

Background and Skills:

• Excellent communication skills.
• Team Player.
• Excellent knowledge of receivable management, follow ups on collection and accounting
• Preferably working knowledge of SAP or any other ERP and Microsoft Office
• Good Knowledge of Excel.
• Good to have from same industry or experience in AR collections with PSU or Government organisations