Collection Executive

Talent Requirement Document
Senior Executive – Collections
1. Location: Delhi
2. Purpose of Position:
To achieve DSO target
Reduction of old outstanding
MIS
Dunning Process
3. Key Responsibilities:
Regular follow ups with Operations and customers for collections.
Review invoice wise outstanding on monthly basis with Operation team
For timely collection, coordinate with operation to share the invoice submission cut of dates.
Work closely with cross departments in closing issues
Meet customer along with Operations to collect outstanding dues
Review customer outstanding on regular basis and Investigate the reason of OS >30 days
Work closely with cross departments in closing issues
Meet customer along with Operations to collect outstanding dues
Coordination with operation to close all short payment cases on monthly basis
Follow up for payment advices
Prepare and circulate outstanding files with stakeholders on weekly basis.
Account reconciliation with various clients and ensure balance confirmation on periodic basis
Prepare and review write off and write back note after proper review of outstanding and request received
from operation team.
Based on invoice wise review circulate risk assessment file with management on monthly basis
Prepare and share DSO file for monthly presentation
Suggest any process improvement
Collation of master data i.e. email id’s & contact numbers of all customers and their seniors.
Soft call to the customer after 2 days from the submission of Invoices.
Email to the customer before 10 days of the Due Date to check the smooth process of our invoices.
Reminder Letters
Recommendation of service withdrawal in case of delinquent customers to Head of Operations and Head
HR
4. Relationships
Manager Accounts Receivable
5. Education & Experience: The ideal candidate will have

Bachelor of Commerce.
5-8 years of relevant experience.
6. Background and Skills: The ideal candidate will have

Excellent communication skills.
Team Player.
Excellent knowledge of receivable management, follow ups on collection and accounting
Preferably working knowledge of SAP or any other ERP and Microsoft Office. Good
Knowledge of Excel.
Good to have from same industry or experience in AR collections with PSU or Government
organisations