Collection Officer

Role & responsibilities

• Responsible for regularly updating the client on the cases assigned for debt

recovery from their delinquent customer.

• Reviewing customers and analyzing potential defaulters.
• Understanding default reasons and reporting to management.
• Inform to the management the monthly sublease database.
• To keep a tab on due calling data and update the new contacts and addresses of the

customer and guarantor.

• Provide collection review of the relationship officer to the Management.
• Responsible for process implementation of Cash Receiving and Cash Register.
• Review problematic accounts by understanding the issues and provide them better

repayment structure.

• Visiting customers, guarantor and references.
• Holding weekly meeting to understand collection and solve them.
• Issue repossession order in co-ordination with BM.
• Follow up with clients & identify problematic areas to get prompt collection.
• Collection of due payments effectively and efficiently.
• Timely invoicing and collection in the region.

Preferred candidate profile

Min Graduate

Having experience in Unsecured Loan, Collection

Perks and benefits

Mediclaim Benefits

Incentives