Get AmbitionBox App
Faster and better experience!
All Filters
11 Collection Agent Jobs
Collections Agent
Security and Intelligence Services (India)
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- The primary responsibility of a debt collector is to follow-up with clients rigorously over calls and emails for payments of overdue invoices.
- Enforcing Policies and procedures related to payment, cancellation, and suspension/termination of customer services
- Accountable for all customer disputes and owning these through to resolution
- To ensure that all activities undertaken are completed in line with our internal controls and published processes
- Undertake Sales Ledger account reconciliations as required
- Respond promptly and completely to both customer and internal enquiries
- Escalation of debt issues to account manager line manager
- Working closely with order management, customer service, cash applications and sales management teams to resolve customer queries dispute in time
- Providing general customer service regarding customer refunds, payment forms, payment discrepancies, and tax forms/ procedures, payment histories, statements of account, etc.
- Noting and reporting customer status through account reviews, account notes and meetings with various business stakeholders
- Assisting in the maintenance of customer contact information
- Performing other related tasks as required
- Assist in mutual support and knowledge sharing of the global Credit and Collections team
- 2+ years of experience in B2B collections environment
- Excellent verbal and written English communication
- Excellent problem solving skill
- Commitment to excellent customer service
- Strong attention to detail, goal oriented
- Ability to prioritize and manage multiple responsibilities and meet deadlines
- Basic knowledge of MS Office Suite including Excel a plus
- Knowledge of SAP, Salesforce or HighRadius in AR environment is a great add-on
- This is a 12-month fixed-term role.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Collection Agent roles with real interview advice
What Collection Agent at Security and Intelligence Services (India) are saying
What Security and Intelligence Services (India) employees are saying about work life
Security and Intelligence Services (India) Benefits
Health Insurance 
Job Training 
Soft Skill Training 
Free Transport 
Team Outings 
Compare Security and Intelligence Services (India) with
G4S
SIS Prosegur Holdings
Tops Security
Force 1 Guarding Services
Premier Shield
Securitas
Border Security Force
Central Industrial Security Force
myGate
Methodex
Transguard Group
Helloverify
TÜV Rheinland
Peregrine Guarding
Jaguar Security Services
Bombay Intelligence Security
NAFFCO
Modern V.R. Security Force
Confederation of Indian Industry
Pinkerton
Similar Jobs for you
B2B Collections Agent (Voice)
Tata Consultancy Services
1-5 Yrs
Gurgaon / Gurugram
1-4 Yrs
₹ 3 - 5L/yr
Noida, Ghaziabad, New Delhi
1-4 Yrs
₹ 2.5 - 5L/yr
Noida, Ghaziabad, New Delhi
Property Management Collections Agent
KG Invicta Services (KGiS)
1-3 Yrs
Coimbatore
Hiring Only DRA Certified Collection Agents | No Field Work
Campusmarg Innovative Tech Services Llp
0-5 Yrs
₹ 2 - 3L/yr
Hyderabad / Secunderabad
DRA Certified Collection Agents (Tele Collection) || NBFC || Bnegaluru
Yuva Global Services
0-4 Yrs
₹ 2 - 4.5L/yr
Bangalore Rural, Bangalore / Bengaluru
