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based on 824 Reviews

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51 Colgate Palmolive Jobs

Analyst, CBS HR Services

Colgate-Palmolive (India)

based on 824 Reviews

2-3 years

Mumbai

1 vacancy

Analyst, CBS HR Services

Colgate Palmolive

posted 3d ago

Flexible timing

Key skills for the job

+ 4 more

Provide courteous and efficient customer service through chat messages and online request forms
Answer questions on Colgate s HR policies, programs and systems in a professional and efficient manner
Ensure compliance with relevant data privacy and data protection policies and regulations
Document all relevant notes on inquiries and resolution actions in case management system
Review all relevant documentation and articles available in knowledge management system to provide thorough and accurate answers
Research and follow up on open items as vital to resolve customer questions
Raise requests appropriately where guidance or further clarification of policies and procedures is required
Propose updates to content in the Knowledge Management system to help with future inquiry resolution
Ensuring timely updation & enhancement of question bank
Conducting Awareness captain for HR Services
Regular connect with different streams to understand if there is change in any process and policy and analyzing impact of the same on the question bank

Vendor Management :

Knowledge Management :

Establish and maintain a centralized knowledge repository and documentation system.

You connect the dots -

Payroll Support:

Collect and verify employee data, including hours worked, overtime, and pay components.
Review timesheets, attendance records, and benefit deductions for accuracy.
Tracking and capturing of exceptional inputs for payroll
Ensure all data is complete and error-free before payroll processing.
Handle employee benefits, enrollment and changes.
Coordinate with benefit providers for accurate processing.

Personnel Administration:

Ensure accurate and timely completion of personnel administration tasks, aligned with local processes and regulations.
Handling Employee Central workflow & Sales Force case request to drive employee data update
Handle local termination processes including signing contracts and paperwork, collecting company property, advising local vendors, coordinating with payroll, etc.
Maintain and supervise employee records as well as ensuring proper storage and accessibility for authorized personnel.
Handling Leave of absence process
Creating and issuing different employee letters
Assist in preparing required reports related to HR compliance.
Provide documentary support for Audit purposes

You are a collaborator -

Collaborate with leaders from different streams to align on knowledge management efforts with interpersonal goals.
Share standard processes and lessons learned with other parts of the organization.

You are an innovator -

Come up with the continuous improvement ideas for the BAU work to bring in new efficiency

What experience and knowledge will you bring?

2-3 years of experience in HR operations and or Shared Services Center
Bachelors degree in Business, Management, or a related field.
2 years of experience in Colgate operations (preferred)
Experience with HR and/or shared services technology functionality (e.g., Case management, knowledge management, ESS/MSS, etc.)

What Skills will you bring?

Shown knowledge management expertise, including the development and management of knowledge repositories.
Exceptional communication, interpersonal, and leadership skills.
The capacity to identify problems, evaluate options, and implement effective solutions.
Strong interpersonal and communication skills, with the ability to interact efficiently with employees at all.

What Leadership Competencies will you bring?

Ability to collaborate and partner efficiently with business and HR colleagues
Ability to build and maintain strong relationships with key internal partners and key external constituents, including vendors
Understanding of the business environment including global and local business strategy and strategy execution

What Functional Competencies will you bring?

Strong understanding of HR processes, regulations, and standard methodologies.
Confirmed experience in implementing HR technology solutions and process automation tools.
Analytical demeanor with the ability to analyze data and draw actionable insights.