Add office photos
All Filters
19 Coilmaster Corporation Jobs
Okta IAM Administrator
3-7 years
Hubli, Mangaluru, Mysuru / Mysore + 2 more
1 vacancy
Okta IAM Administrator
Coilmaster Corporation
posted 1mon ago
Job Role Insights
Key skills for the job
Job Description
- Under general direction, coordinates, diagnoses and troubleshoots incoming employee calls
- Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access
- Provides timely resolution of complex problems or escalation on behalf of customer to appropriate technical personnel
- Provides case status updates to management and end-users
- Supports and maintains effective relationships with users
- Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support
- May solve highly technical complex problems and be called on to consult for other projects
- Assists with the transfer of knowledge of technical skills
- Viewe'd as a Subject Matter Expert within the organization
- Provides coaching to junior-level employees
- Role typically requires between 5 and 8 years of experience
Employment Type: Full Time, Permanent
Read full job descriptionCompare Coilmaster Corporation with
TCS
Compare
Accenture
Compare
Cognizant
Compare
Wipro
Compare
Capgemini
Compare
HDFC Bank
Compare
ICICI Bank
Compare
Infosys
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Jio
Compare
Reliance Retail
Compare
IBM
Compare
iEnergizer
Compare
HDB Financial Services
Compare
Similar Jobs for you
Share an Interview