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Assistant Manager
6-13 years
₹ 7 - 16.5L/yr (AmbitionBox estimate)
Visakhapatnam
1 vacancy
Assistant Manager
Infinite Computer Solutions
posted 3d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Supplier shall provide qualified Assistant Managers to lead teams of Supervisors. Assistant Managers must physically work in the same center as the Supervisors and CSRs to which they are assigned to supervise. Managers work shifts shall align with the shifts of their assigned Supervisors and CSRs to the maximum extent practicable.
Prior to being considered for a Assistant Manager role, a candidate must have (Supplier must comply with any Turbify request to validate previous experience):
o More than five year experience in a contact center
o More than one year of previous supervisory experience.
o Analytical and problem-solving skills including:
o Ability to analyze and identify CSR trends.
o Ability to assess individual and team performance.
o Advanced troubleshooting skills.
o Strong written and verbal communication skills.
o Strong leadership and coaching skills including:
o Ability to take responsibility and own issues (e. g. , escalations, follow-up).
o Exceptional customer service, people, and soft skills.
Employment Type: Full Time, Permanent
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(based on 80 Infinite Computer Solutions interviews) What people at Infinite Computer Solutions are saying
Rating based on 8 Assistant Manager
reviews
Anonymous · Finance
in Gurgaon / Gurugram, Haryana
Most of the things, as this company is growing, so a lots of changes and improvements are happening.
Nothing specific, company is good , rest is self reflection on everything how we perceive.
Read 8 reviewsAssistant Manager salary at Infinite Computer Solutions
What Infinite Computer Solutions employees are saying about work life
Infinite Computer Solutions Benefits
Health & Insurance Financial Benefits Professional Support & Learning Office Perks Time Off 
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