Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Cognizant Team. If you also belong to the team, you can get access from here

Cognizant Verified Tick

Compare button icon Compare button icon Compare

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
filter salaries All Filters

370 Cognizant Jobs

Openings For Technical Account manager - HYD

8-13 years

Hyderabad / Secunderabad

1 vacancy

Openings For Technical Account manager - HYD

Cognizant

posted 2d ago

Job Role Insights

Flexible timing

Job Description


Job Description:


1. Provide technical and business context to internal teams when there is an issue related to the customers configuration,

2. Relay the impact of system issues or outages to the customer and address all follow-up communications and project manage technical needs associated.

3. Collaborate with Product and Support teams to create customer-specific rollout plans for product updates and new product releases.

4. Ongoing education for the customer on to address technical and product capabilities of LiveRamps product suite based on predefined methods/SOPs.

5. Maintain comprehensive shared, internal technical documentation for customers and provide regular Runbook updates to customers.

6. Understand all technical cost-to-serve elements (e.g., ticket volume, cloud costs, etc.) associated with each customer and define plans to improve upon these.

7. Overall program management of technical projects implemented with strategic customers.

8. Continuously advise customers on how they can improve their implementation to drive additional business value from LiveRamp, based on predefined workflows

9. Deliver required, unique customization in the platform on behalf of a customer, and work with Product & Engineering teams to move toward Product standardization.

10. What success looks like for the customer and ideate on recommended solutions for the customer.

11. Design and complete technical tests to improve the value that your customers derive from the LiveRamp platform or to understand the impact of upcoming core product changes to your customers workflows.

12. Independently deliver required, unique customization in the platform on behalf of a customer,

13. Translate business strategy into technical configuration based on predefined SOP/guidelines.

14. Understand all technical cost-to-serve elements (e.g., ticket volume, cloud costs, etc.) associated with each customer and define plans to improve upon these.


Skillset:


1. Customer centricity, stellar client relationship manager

2. Strong communication skills, with both technical and non-technical stakeholders, both internally and externally

3. Outstanding analytical and problem-solving skills.

4. Project management skills

5. Highly productive, flexible, and seeks efficiency in all things.

6. Independent and requires little management.

7. Knowledge of AdTech Ecosystem (LiveRamp competitors, LiveRamp partners, SSPs, DSPs, Measurement, etc)

8. Familiar with SQL and is comfortable building intermediary queries and modifying more complex ones (SQL experience from current or previous roles required) to analyse data

9. Familiar with command line / terminal environment and is comfortable handling / QAing / modifying customer data files

10. Continuously advise customers on how they can improve their implementation to drive additional business value from LiveRamp.

11. Provide technical and business context to internal teams when there is an issue related to the customers configuration, what success looks like for the customer, and ideate on recommended solutions for the customer. Translate business strategy into technical configuration.


Education:


  • Btech / masters in computer science

Skills required:


Technical skills:


  • Mandatory: SQL, Salesforce (SFDC), Jira, Rails database, Big Query
  • Mandatory: Command line, SFTP, Linux, GCP
  • Implemented technical products preferably in saas products.

Project management:


  • Mandatory to have good project management skills.

Ad-tech skills:


  • Preferred: Extensive knowledge of the advertising technology ecosystem - Campaign management/Optimization, SSP/DSP, Ad Servers, and Publishers

Softskills:


  • C1 level language proficiency on CEFR Scale.
  • Excellent presentation skills
  • Problem solving
  • Stakeholder management

Data Analysis:


  • Good skills in MS Excel, Google Sheets and Tableau, Power BI etc

Client management:


  • Experienced in client relationship management, Escalation management.

Working hours:


  • Mon to Fri: 6:00 AM to 6:00 PM Pacific Time (8:30 PM IST to 6:30 AM IST) Work From Office


Keywords for Job search:


  • Technical Account Manager, Implementation strategist, Technical Configurations specialist, Integration Manager, Technical solutions engineer, Implementation Engineer, Solutions Designer, Technical customer support Engineer, Integration Engineer



Employment Type: Full Time, Permanent

Read full job description

Prepare for Technical Account Manager roles with real interview advice

Top Cognizant Technical Account Manager Interview Questions

Q1. 1 Tell me about your self 2 What is c# 3 What is oops concept 4 What is Delegate 5 Difference between polymorphism and what are its type 6 W ... read more
Q2. Check for syntax error/logical error and correct the error to get the desired output. void maxReplace(int size,int *inputList) { int i,sum=0 ... read more
Q3. Nth Fibonacci Number Problem Statement Calculate the Nth term in the Fibonacci sequence, where the sequence is defined as follows: F(n) = F ... read more
View all 3k questions

What people at Cognizant are saying

Technical Account Manager salary at Cognizant

reported by 4 employees
₹18.5 L/yr - ₹23 L/yr
14% more than the average Technical Account Manager Salary in India
View more details

What Cognizant employees are saying about work life

based on 50.3k employees
66%
87%
70%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Cognizant Benefits

Submitted by Company
Shape your career
Invest in yourself
Learn and grow
Keep current
Stay healthy
Give back
Submitted by Employees
Health Insurance
Cafeteria
Work From Home
Free Transport
Soft Skill Training
Job Training +6 more
View more benefits

Compare Cognizant with

TCS

3.7
Compare

Infosys

3.6
Compare

Wipro

3.7
Compare

Accenture

3.8
Compare

Capgemini

3.7
Compare

Tech Mahindra

3.5
Compare

IBM

4.0
Compare

Deloitte

3.8
Compare

Amazon

4.1
Compare

Google

4.4
Compare

PwC

3.4
Compare

Persistent Systems

3.5
Compare

Ernst & Young

3.4
Compare

DXC Technology

3.7
Compare

HCLTech

3.5
Compare

Virtusa Consulting Services

3.8
Compare

KPMG India

3.5
Compare

Zoho

4.3
Compare

Nagarro

4.0
Compare

Oracle

3.7
Compare

Similar Jobs for you

Accounts Manager at Cognizant

Hyderabad / Secunderabad

3-8 Yrs

₹ 4.75-8 LPA

Trainer at Cognizant

Hyderabad / Secunderabad

5-9 Yrs

₹ 7.5-9 LPA

Project Manager at Cognizant

Hyderabad / Secunderabad

6-11 Yrs

₹ 9-12 LPA

SAP Abap Technical Consultant at Infosys

Hyderabad / Secunderabad, Chennai + 1

5-10 Yrs

₹ 1-6 LPA

Administration Manager at Foundever

Hyderabad / Secunderabad

8-13 Yrs

₹ 6-9 LPA

Technical Account Manager at Razorpay

Bangalore / Bengaluru

2-7 Yrs

₹ 12-13 LPA

Technical Account Manager at LRN Corporation

Mumbai

4-9 Yrs

₹ 6-14 LPA

Technical Account Manager at MindTickle

Pune

5-8 Yrs

₹ 7-10 LPA

Technical Account Manager at Minfy

Hyderabad / Secunderabad

5-8 Yrs

₹ 8-11 LPA

Technical Account Manager at Security Weaver

Chandigarh, Pune + 1

7-11 Yrs

₹ 10-14 LPA

Cognizant Hyderabad / Secunderabad Office Location

View all
Hyderabad Office
DLF Cybercity Plot.No: 129,130,131 & 132 APHB Colony, Gachibowli Hyderabad
Andhra Pradesh- 500019

Openings For Technical Account manager - HYD

8-13 Yrs

Hyderabad / Secunderabad

2d ago·via naukri.com

Senior Process Executive- Hindi/Arabic

1-3 Yrs

Hyderabad / Secunderabad

17hr ago·via naukri.com

Walkin For Mapping (experience candidates) at Hyderabad

1-4 Yrs

Hyderabad / Secunderabad

17hr ago·via naukri.com

Hiring For C++ with experience in Embedded Development

6-11 Yrs

Hyderabad / Secunderabad

18hr ago·via naukri.com

Core Java Developer

6-9 Yrs

Hyderabad / Secunderabad

1d ago·via naukri.com

Java Developer

6-11 Yrs

Hyderabad / Secunderabad, Chennai, Bangalore / Bengaluru

1d ago·via naukri.com

Job opening For PLC /DCS -Hyderabad

6-11 Yrs

Hyderabad / Secunderabad

1d ago·via naukri.com

Job Opening For Embedded Linux, C++ , Containers

5-10 Yrs

Hyderabad / Secunderabad

1d ago·via naukri.com

Sap Abap Consultant

4-9 Yrs

Hyderabad / Secunderabad, Chennai, Bangalore / Bengaluru

1d ago·via naukri.com

Hiring Java Full Stack+React with 4 To 8 years experience

4-8 Yrs

₹ 5 - 15L/yr

Kolkata, Pune

1d ago·via naukri.com

Recently Viewed

REVIEWS

City Union Bank

No Reviews

REVIEWS

Federal Bank

No Reviews

REVIEWS

Central Bank of India

No Reviews

REVIEWS

Federal Bank

No Reviews

REVIEWS

Central Bank of India

No Reviews

REVIEWS

City Union Bank

No Reviews

SALARIES

Yes Bank

REVIEWS

Federal Bank

No Reviews

REVIEWS

Federal Bank

No Reviews

REVIEWS

Cognizant

No Reviews

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent