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3.8

based on 47.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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1384 Cognizant Jobs

Job Opportunity - Healthcare (RCM) - SME- Quality Audit

4-7 years

Hyderabad / Secunderabad

1 vacancy

Job Opportunity - Healthcare (RCM) - SME- Quality Audit

Cognizant

posted 4d ago

Job Role Insights

Flexible timing

Job Description

Cognizant Walk-In drive for Healthcare RCM at Hyderabad Location


Interview Date: 21-Dec-2024 (Saturday)


Interview Time: 10 AM to 1 PM


Venue: Cognizant Office, Building 12A, Raheja Mindspace, Hitech city, Hyderabad.


Level - SME (Subject Matter Expert) - Quality Audit


Experience: 4.5 to 7 Years


Nature of Work: Healthcare RCM (Customer support/NonVoice)


Desired Skill:

  • 3+ years experience in healthcare domain RCM background (PP/Charge entry/Eligibility/Billing/ AR caller) with excellent communication is mandatory

The Quality Associate is responsible for monitoring, evaluating, and

Enabling improvement of the quality of caller interactions within the call center. This includes reviewing calls, providing agent feedback, and ensuring adherence to company policies and compliance requirements. The Quality Associate plays a key role in

driving continuous improvement by identifying training needs and

recommending process enhancements to deliver an exceptional patient experience.

Feedback & Coaching

  • Provide detailed feedback and actionable insights to agents based on call evaluations, focusing on areas of improvement and best practices.
  • Collaborate with the training team to recommend coaching sessions or refresher courses for agents needing improvement.
  • Should be ready to work in night shift

Interested candidates kindly walk-In to the below venue.


ADDRESS: Building 12A, Raheja Mindspace, Hitech city, Hyderabad.

Mandatory Documents:

  • 2 copies of resume
  • 1 Govt. ID proof (Aadhar/PAN/Voter ID)

Contact Person: Vamshi Krishna



Employment Type: Full Time, Permanent

Read full job description

Prepare for Healthcare roles with real interview advice

People are getting interviews at Cognizant through

(based on 3.6k Cognizant interviews)
Job Portal
Campus Placement
Company Website
Referral
Walkin
Recruitment Consultant
33%
25%
11%
8%
6%
3%
14% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Cognizant are saying

4.7
 Rating based on 4 Healthcare reviews

Likes

I liked everything they train people who are new to organization in such a way they can achieve hundred percent in their work. And also their helping nature in work we used to work unitedly

Dislikes

No dislike. Due to health issues I resigned but now am perfectly alright and I want to join again cognizant

Read 4 reviews

Healthcare salary at Cognizant

reported by 35 employees
₹1 L/yr - ₹5 L/yr
27% more than the average Healthcare Salary in India
View more details

What Cognizant employees are saying about work life

based on 47.2k employees
66%
87%
70%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Cognizant Benefits

Submitted by Company
Shape your career
Invest in yourself
Learn and grow
Keep current
Stay healthy
Give back
Submitted by Employees
Health Insurance
Cafeteria
Work From Home
Free Transport
Soft Skill Training
Job Training +6 more
View more benefits

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Cognizant Hyderabad / Secunderabad Office Location

View all
Hyderabad Office
DLF Cybercity Plot.No: 129,130,131 & 132 APHB Colony, Gachibowli Hyderabad
Andhra Pradesh- 500019

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