ITSM/ITOM/ITAM Developer/Architect (5-10 yrs)

Location : Bangalore.

Experience : 5-10 years.

Job Description :

We are looking for experienced ITSM/ITOM/ITAM Developers/Architects to design, develop, and implement IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM) solutions.

Key Responsibilities :

- Design and develop ITSM/ITOM/ITAM solutions using platforms like ServiceNow, BMC Remedy, or equivalent.

- Customize and configure workflows, integrations, and automation processes.

- Work with stakeholders to understand business requirements and translate them into technical solutions.

- Implement best practices for incident, problem, change, and asset management.

- Ensure system performance, security, and scalability.

Skills Required :

- Hands-on experience in ITSM/ITOM/ITAM tools such as ServiceNow, BMC Remedy, or equivalent.

- Experience in workflow automation, scripting (JavaScript, PowerShell, or Python), and API integrations.

- Knowledge of CMDB, Discovery, Orchestration, and ITIL processes.

- Strong problem-solving and troubleshooting skills.