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346 Coforge Jobs

Coforge - Service Delivery Manager (12-20 yrs)

12-20 years

Coforge - Service Delivery Manager (12-20 yrs)

Coforge

posted 26d ago

Job Description

Service Delivery Manager :


- Should have experience in both INFRA as well as AMS, as we will supporting applications as well as Infra side of things for Banking.


- Banking/Payments domain experience is must.


- Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary


- Experience of rebadging resources would be great to have.


- Experience in stakeholder management and project governance.


- Experience in Payments(RTP).


- Creates and Maintains Project Plans : Develops, and continually updates, detailed project/program management plans.


- Develops work breakdown structures based on the project objectives and scope.


- Ensures PM methodology is adhered to.


- Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery.


Manage Project Status Reporting :


- Prepares status reports to convey project scope, goals, milestones, budget, risk, status, change requests, and critical issues to the client and project team.


Develop and Maintain Project Schedules :


- Incorporates regular updates from each functional team.


- Taking accountability for service delivery performance, meeting customer expectations, and driving future demand


- Should exhibit maturity is collaborating with senior members of customer team and establish effective governance.


- Analysing third-party as well as internal processes, and creating strategies for service delivery optimization


Functional Areas: Other

Read full job description

Prepare for Service Delivery Manager roles with real interview advice

Top Coforge Service Delivery Manager Interview Questions

Q1. Reverse a String Problem Statement Given a string STR containing characters from [a-z], [A-Z], [0-9], and special characters, determine the ... read more
Q2. Write a program to get a employee list whose salary is greater than 50k and grade is above from A, Use Java 8 stream to get the list
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View all 428 questions

What people at Coforge are saying

3.0
 Rating based on 1 Service Delivery Manager review

Likes

Company car lease program

  • Salary - Good
Dislikes

Top Management is not mature, still learning, lot of frustration at mid level Management which not good for Jr. Staff or technical team.

  • Job security - Bad
  • +3 more
Read 1 Service Delivery Manager review

Service Delivery Manager salary at Coforge

reported by 21 employees with 9-20 years exp.
₹13 L/yr - ₹33.4 L/yr
32% more than the average Service Delivery Manager Salary in India
View more details

What Coforge employees are saying about work life

based on 4.8k employees
55%
84%
66%
78%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Coforge Benefits

Submitted by Company
Flexible choice of pay components
Company Paid Mediclaim, AD&D and life
Higher Education Sponsorship
Wedding allowance, Investment seeding for child birth, Executive health checkups
Submitted by Employees
Cafeteria
Gymnasium
Work From Home
Soft Skill Training
Health Insurance
Free Transport +6 more
View more benefits

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Coforge Hyderabad / Secunderabad Office Location

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Hyderabad/Secunderabad, Telangana Office
8th Floor, D.No.2-9/90/1/AUC/8F AU Infinium, Situated at Sy. No.90/1 Hyderabad/Secunderabad, Telangana
500032

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