Program Manager - R&D Domain (5-10 yrs)

Overview :

We are seeking a dedicated and detail-oriented Program Manager to join our R&D team at TCG. The ideal candidate will bring 5-10 years of experience in program management and will play a critical role in defining and overseeing release cycles, sprint timelines, and team progress while driving continuous improvement. This role requires expertise in Jira and Confluence, not only for usage but also for governance and administration, along with strong organizational and communication skills to ensure seamless execution of R&D initiatives.

Key Responsibilities :

1. Program and Release Management :

- Define and manage release cycles, ensuring alignment with organizational priorities and timelines.

- Oversee sprint planning, tracking progress, and ensuring on-time delivery of objectives.

- Identify and implement process improvements to enhance team efficiency and productivity.

2. KPI Definition and Monitoring :

- Establish and monitor key performance indicators (KPIs) to measure the success of R&D programs and releases.

- Track team performance against defined KPIs, ensuring progress and identifying areas for improvement.

3. Auditing and Reporting :

- Conduct regular audits of team activities and progress to ensure adherence to sprint and release plans.

- Organize and lead weekly and monthly reviews to assess progress, address blockers, and recalibrate goals as needed.

- Compile and distribute detailed reports on program progress, accomplishments, and misses to leadership and relevant stakeholders.

4. Governance and Administration :

- Serve as the governance and administration expert for Jira and Confluence, ensuring optimal setup, usage, and maintenance.

- Provide guidance to the team on leveraging these tools effectively for project management and collaboration.

- Maintain and refine workflows, boards, and dashboards to enhance visibility and tracking across projects.

5. Stakeholder Communication :

- Facilitate communication between R&D teams, leadership, and other departments to ensure alignment and transparency.

- Act as a central point of contact for program updates, risks, and escalations.

6. Continuous Improvement :

- Regularly assess and refine program management processes to improve efficiency and outcomes.

- Encourage a culture of accountability, learning, and excellence within the R&D team.

Other Information :

Qualification & Skills :

- 5 to 10 years of experience in program management, with a focus on R&D or technology teams.

- Proficiency in using and administering Jira and Confluence, with expertise in customizing workflows, dashboards, and reports.

- Strong experience in managing release cycles, sprints, and agile methodologies.

- Excellent organizational and analytical skills, with the ability to identify and resolve bottlenecks.

- Exceptional communication and interpersonal skills, with the ability to present complex data clearly and concisely.

- Proven ability to conduct audits, set KPIs, and track performance effectively.

- Bachelor's degree in a relevant field (engineering, business, or equivalent; PMP or Agile certification is a plus).

Nice-to-Have :

- Experience working in R&D environments, particularly in SaaS or enterprise solutions.

- Familiarity with data analytics, AI/ML, or related technologies.

- Ability to manage and report on distributed or cross-functional teams.

What We Offer :

- A dynamic work environment where you can directly impact R&D outcomes and innovation.

- Opportunities to lead high-priority initiatives and optimize processes.

- Competitive salary and benefits package.

- Professional development and career growth opportunities.