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12 CMS Infosystems Jobs
Indian Bank Operations- Kolkata / Patna
6-10 years
Kolkata, Patna
1 vacancy
Indian Bank Operations- Kolkata / Patna
CMS Infosystems
posted 16hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Ensure accurate and timely submission of invoices for services rendered, in line with company policies.
- Monitor and facilitate payment collections from clients, ensuring deadlines are met and outstanding amounts are minimized.
- Handle and resolve escalated issues or complaints promptly to ensure customer satisfaction and efficient problem-solving.
- Manage and track service delivery performance to ensure maximum operational uptime.
- Track and ensure the timely delivery of requested footage to clients or stakeholders, maintaining consistent communication.
- Monitor the progress of field service calls to ensure resolution and client satisfaction within set timeframes.
- Conduct regular site audits to ensure compliance with company standards and identify areas for improvement.
- Organize and lead monthly meetings with ZSO (Zone Service Operations) to review performance, address concerns, and strategize improvements.
Employment Type: Full Time, Permanent
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People are getting interviews at CMS Infosystems through
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(based on 35 CMS Infosystems interviews) What people at CMS Infosystems are saying
Rating based on 2 Operations
reviews
Anonymous · Operations
in Hajpur & Patna
I love working in cms that if boy is going to reduce then it is ok otherwise we have been given our training and I Just want sales and as such to serve customer
I did not like that there in cms that the one who works there has no value and the one who does not work there, something happens there.
Read 2 reviewsWhat CMS Infosystems employees are saying about work life
CMS Infosystems Benefits
Job Training 
Health Insurance 
Soft Skill Training 
Work From Home 
Free Transport 
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