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Salesforce and ServiceMax Developer
CMR Surgical
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The Salesforce ServiceMax Developer role within our Enterprise Systems Lead, lead s the ad ministration and enhancement of our Salesforce platform and ServiceMax application to support commercial, field service, and business processes. The responsibilities for this role extend to mentoring junior team members, troubleshooting Ser viceMax issues, and providing work - around solutions. A daptability, leadership, and technical profi ciency is essential with in our dynamic and evolving environment .
Responsibilities Working independently and as part of a wider team, your responsibilities will include:
- Leading the administration, configuration, and customization of our Salesforce org and Ser viceMax systems, based on business requirements and processes.
- Overseeing the management and governance of data within the Salesforce platform, en suring data integrity, security, and compliance.
- Proactively engaging with users, driving initiatives to enhance user experience based on their feedback.
- Developing long - term, scalable solutions while balancing immediate, pressure - relieving quick wins.
- Guiding the implementation of custom and out - of - the - box solutions using Salesforce, Ser viceMax, and Field Service functionality.
- Preparing and overseeing comprehensive documentation for system maintenance and ref erence.
- Leading post - deployment activities, including knowledge transfer, process documentation, and bug fixes.
- Mentoring junior team members and providing advanced production support for field ser vice engineers
We re a high growth company and roles can change and evolve. You ll need to be willing to turn your hand to anything within the ServiceMax remit that supports the team with delivering its objectives.
About you - A substantial track record in Salesforce and ServiceMax development and administration.
- Expertise in managing Salesforce orgs and data.
- Exceptional problem - solving capabilities and attention to detail.
- Strong prioritization skills and an understanding of balancing long - term value against im mediate needs.
- Leadership skills and the ability to mentor junior developers.
- Proficiency in Salesforce report writing, dashboard creation, Salesforce Flow, and data upsert using DataLoader (or similar).
- Comprehensive knowledge of APEX, SOQL, Lightning Component / Lightning Web Com ponents, and Visualforce.
To be successful in this role, you ll need to have:
- Experience with multi - platform integration using middleware (such as Boomi).
- Familiarity with HTML / ASPX and Agile methodologies.
- Salesforce Certified Platform Developer I II
- Salesforce Certified Advanced Administrator
- Salesforce Certified Service Cloud Consultant
- Extensive experience in Salesforce and ServiceMax configuration, data management, and org administration.
- Additional Salesforce certifications are a plus.
Employment Type: Full Time, Permanent
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based on 12 employees
Flexible timing
Monday to Friday
Within country
Day Shift
CMR Surgical Benefits
Health Insurance 
Job Training 
Team Outings 
Work From Home 
Soft Skill Training 
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