Clinical Implementation Executive

Want to get into the fast-growing world of surgical roboticsHow about working in a commercial team with a radically different culture and a customer-focused approach to incentivizing performanceCMR Surgical are recruiting for a Clinical Implementation Executive based in New Delhi, India.

In this role, you will:

VERSIUS Concierge Critical to delivering against our contracted Service Level Agreements with customers, you will support and maximise uptime of VERSIUS. To achieve this, you will build lasting, engaging relation-ships with VERSIUS steering groups, providing regular service delivery reviews, consulting on and deploying CAPA to improve related process and to ensure efficient patient throughput and system utilisation in-line with contracted case volumes.

Deliver an unparalleled customer experience The days of putting customers under pressure to place orders to hit quotas are long gone. Instead, performance reviews and incentive schemes are linked directly to customer satisfaction. We are raising the bar. We want every customer to consider us a valued partner - and you will be our brand ambassador.

Pave the way for change At CMR, no-one owns hospitals, we dont compete with one another - we do great work together and help one another to improve. You will be surrounded by a diverse group of caring, funny, highly intelligent, hard-working people within a culture of ambition creativity with a common goal - to bring high quality, minimally invasive surgery to more people.

We re a high growth company and roles can change and evolve. You ll need to be willing to turn your hand to anything within the Commercial remit that supports the team with delivering its objectives.

Essential