Premium Employer

i

This company page is being actively managed by Cloudkaptan Consultancy Services Team. If you also belong to the team, you can get access from here

Cloudkaptan Consultancy Services Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

1 Cloudkaptan Consultancy Services Job

IT Support Engineer

Kolkata

2 vacancies

IT Support Engineer

Cloudkaptan Consultancy Services

posted 13d ago

Job Description

Position Overview

We are seeking a motivated and enthusiastic IT Support Engineer to join our team in Kolkata. The ideal candidate will be fresher in technical support or a related field. This role will involve providing technical assistance and support to our employees, resolving technical issues, and ensuring satisfaction.


Key Responsibilities:

1. Provide first-line technical support to our employees.

2. Diagnose and troubleshoot technical issues related to our products or services.

3. Collaborate with cross-functional teams to resolve complex technical problems.

4. Document and track end users issues using our ticketing system.

5. Assist with the installation, configuration, and maintenance of software and hardware systems.

6. Escalate unresolved issues to appropriate teams.


Requirements:

1. Bachelor's degree in Computer Science, Information Technology, or related field.

2. Fresher in technical support, IT helpdesk, or a similar role.

3. Strong problem-solving skills and ability to think analytically.

4. Excellent communication skills, both verbal and written.

5. Basic understanding of networking concepts and protocols.

6. Familiarity with operating systems such as Windows and macOS.

7. Ability to work independently and as part of a team in a fast-paced environment.

8. Customer-focused attitude with a commitment to delivering high-quality service.


Join our team and be part of an exciting journey to revolutionize the technology industry! If you are passionate about technology and enjoy helping customers solve technical problems, we want to hear from you.



Employment Type: Full Time, Permanent

Read full job description

Prepare for Information Technology Support Engineer roles with real interview advice

What people at Cloudkaptan Consultancy Services are saying

What Cloudkaptan Consultancy Services employees are saying about work life

based on 51 employees
86%
96%
56%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Cloudkaptan Consultancy Services Benefits

Submitted by Company
Free Food
Cafeteria
Work From Home
Team Outings
Soft Skill Training
Health Insurance +9 more
Submitted by Employees
Team Outings
Work From Home
Free Food
Health Insurance
Job Training
Cafeteria +6 more
View more benefits

Compare Cloudkaptan Consultancy Services with

Maxgen Technologies

4.5
Compare

Magic Edtech

3.0
Compare

VDart

4.0
Compare

ANR Software Private Limited

4.4
Compare

Value Point Systems

3.7
Compare

JoulestoWatts Business Solutions

2.9
Compare

F1 Info Solutions and Services

3.8
Compare

SS Supply Chain Solutions

4.0
Compare

Saama Technologies

3.7
Compare

Jumio

3.7
Compare

Systems Plus

4.3
Compare

PC Solutions

3.7
Compare

DISYS

3.0
Compare

IT By Design

3.6
Compare

MMC Infotech Services

3.6
Compare

SNVA Group

3.8
Compare

RV Solutions

4.0
Compare

SAVIC Technologies

2.6
Compare

Data-Core Systems

3.1
Compare

Thoughtsol Infotech

4.6
Compare

Similar Jobs for you

Information Technology Support Engineer at Nsquare It Solutions

Chennai

₹ 1.5-4 LPA

Information Technology Support Engineer at Nsquare It Solutions

Chennai

₹ 1.5-4 LPA

Information Technology Support Engineer at Nsquare It Solutions

Chennai

₹ 1.5-4 LPA

Information Technology Support Engineer at Inputiv LLP

Nagpur

0-2 Yrs

₹ 2-3 LPA

Information Technology Support Engineer at Sundaram Technologies

Vadodara

0-2 Yrs

₹ 1.5-3 LPA

IT Support Specialist at RIGPA Tech

Chennai

0-1 Yrs

₹ 2-3 LPA

Technology at Anblicks Inc

Ahmedabad

0-1 Yrs

Not Disclosed

Technology at Anblicks Inc

Hyderabad / Secunderabad

0-1 Yrs

Not Disclosed

Support Associate at Amazon India Software Dev Centre Pvt Ltd

Hyderabad / Secunderabad

0-4 Yrs

₹ 2-6 LPA

Information Technology Support Engineer at Deepija Telecom

Raipur

0-3 Yrs

₹ 2-3 LPA

Cloudkaptan Consultancy Services Kolkata Office Location

View all
Kolkata, West Bengal Office
Headquarter
9W1 and 9W2 at Mani Casadona, 11F, 04, Street Number 372, Action Area 1-2F, New Town Kolkata, West Bengal
700156

IT Support Engineer

Kolkata

13d ago·via naukri.com

Recently Viewed

REVIEWS

EPAM Systems

No Reviews

INTERVIEWS

Keyloop

No Interviews

COMPANY BENEFITS

American Broadcasting Company

No Benefits

LIST OF COMPANIES

American Broadcasting Company

Overview

REVIEWS

American Broadcasting Company

No Reviews

INTERVIEWS

Lido Learning

No Interviews

JOBS

American Broadcasting Company

No Jobs

LIST OF COMPANIES

Discover companies

Find best workplace

INTERVIEWS

ParentPay

No Interviews

INTERVIEWS

Keyloop

No Interviews

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent