Assistant Manager / Manager - Experience

Overall Management
Create a welcoming atmosphere to ensure high member satisfaction.
Initiate and manage community-building activities, including client move in, events, and digital communications.
Understand and address the business and personal goals of clients
Resolve member disputes quickly and effectively.
Ensure inclusivity and openness to new ideas.
Be knowledgeable about contracts and guidelines, as well as federal, state, and local laws that manage the work environment. Manage member onboarding and exit processes.
Positive relationship with vendors and landlords.

Event Planning and Execution:

Develop a diverse quarterly event calendar for members, potential members, and the local community.
Manage event budgets and ensure professional presentation.
Oversee event logistics, including catering, check-ins, and clean-up.

Space Management:

Work closely with Operations team to ensure optimal operation and availability of facilities
Submit maintenance tickets for repairs to the facility and key equipment
Ensure the workplace complies with health and safety regulations
Personnel Management:
Lead a team to achieve community, sales, and client satisfaction.
Conduct regular team and individual meetings, and performance reviews.
Focus on team member development.
Share perspectives on the team with ownership

Location- Mumbai,Hyderabad,Bengaluru,Pune, Delhi/NCR