Salesforce OMS Technical Lead

Title: Salesforce OMS Technical Lead
Location: Bangalore/Hyderabad
Employment Type: Full-Time
Experience Level: 5+ years

As a Salesforce OMS Technical Lead, one should oversee the technical development, integration, and enhancement of OMS solutions and also lead a team of developers and collaborate with business analysts, project managers, and stakeholders to deliver scalable solutions.

Key Responsibilities:

Technical Leadership

• Provide technical guidance and mentorship to the development team.
• Lead the design and architecture of Salesforce OMS solutions, ensuring scalability and performance.
• Conduct code reviews to maintain high-quality standards and ensure alignment with Salesforce best practices.

Solution Development and Implementation

• Design and implement end-to-end order management workflows using Salesforce OMS.
• Configure and customize Salesforce OMS features, including order lifecycle management, inventory management, and payment integrations.
• Integrate Salesforce OMS with Salesforce Commerce Cloud, Service Cloud, and third-party systems (e.g., ERP, payment gateways, shipping providers).
• Develop custom solutions using Apex, Visualforce, LWC (Lightning Web Components), and APIs as needed.
• Conduct code reviews and technical assessments for the development team.

Stakeholder Collaboration

• Collaborate with business stakeholders to gather and analyze requirements.
• Work closely with cross-functional teams, including Product Owners, QA, and Project Managers, to ensure timely and successful project delivery.

Optimization and Maintenance

• Monitor and optimize the performance of Salesforce OMS solutions.
• Troubleshoot and resolve technical issues in a timely manner.
• Stay updated with Salesforce platform updates, releases, and new features.

Qualifications and Skills:

Technical Skills

• 2+ years of experience in Salesforce OMS and a minimum of 2 fill salesforce OMS implementations experience.
• Proficiency in Salesforce development tools: Apex, Visualforce, LWC, SOQL, and REST/SOAP APIs.
• Experience in integrating Salesforce with 3rd party systems using middleware or APIs.
• Solid understanding of order management processes, inventory management, and payment systems.

Leadership and Communication Skills

• Proven ability to lead and manage technical teams.
• Excellent communication skills, with the ability to articulate technical concepts to non-technical stakeholders.
• Strong problem-solving and decision-making skills.
• Good understanding of ERP, OMS and other integration systems.
• Work closely with cross-functional teams, including QA, BA, PM and other interface systems teams to ensure project success.
• Create and maintain detailed technical documentation for solutions and processes.
• Provide training and support to end-users and internal teams as needed.

Certifications

• Salesforce admin, developer, OMS Admin and OMS Developer certifications.