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Technical Support Specialist
1-4 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Technical Support Specialist
ClockHash
posted 6mon ago
Job Role Insights
Key skills for the job
Job Description
- Proficiency in Dutch B2 level
- Strong Dutch language communication skills (technical training will be provided if needed)
- Provide technical support to customers via email, and chat.
- Troubleshoot and resolve web hosting-related issues.
- Educate customers on the use of web hosting products and services.
- Collaborate with the R&D team to improve service offerings.
- Maintain detailed documentation of support interactions and solutions.
- Friendly environment with good work-life balance.
- Opportunity to grow and visibility for your work.
- Health Insurance.
- Work from Home support (covering Internet Bill, Gym, or Recreational activities costs).
- Educational Allowances (Certification fees reimbursement).
- Rich engagement culture with regular team events
Employment Type: Full Time, Permanent
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