TAS - Client Service Analyst

Overview: Role

This role is exciting and broad ranging: the successful candidate will have extensive interaction across the transaction value chain and will be a critical component of the end to end service delivery to the client on a day to day basis ensuring all requirements are met in an accurate and timely manner.

Duties will include processing client transactions and instructions, maintaining internal systems, producing reports in support of the front office to ensure the client receives the best possible service at all times.

The successful candidate will be required to cover European working hours supporting the US business

Corporate title will depend on the relative experience of candidate.

Your key responsibilities

• Supporting the Corporate Trust US business across a portfolio of CLO deals within Structured Finance vertical
• Timely completion of client & deal management system records, for record keeping, document handling and revenue management - ensuring accuracy of data at all times
• Processing and settlement of deal related transactions - including account opening, payments, investments and securities settlements
• Interacting with deal parties including swap counterparties to ensure accurate and timely maintenance of deal portfolios and facilitating all necessary payment and reporting obligations
• Monitor and reconcile client ledgers, bank ledger, fee billing, late payment claims and other operational MIS break reports, providing regular feedback to client services management on all outstanding items
• Ensuring daily accuracy of all Structured Finance deal portfolios, including loading new assets & maintain existing collateral, swap & liability data in relevant applications, enabling client services account managers to run hypothetical trading scenarios on a timely basis
• Assistance in the preparation of periodic cash manager, investor and payment date reports and respond to any corporate action event requirements
• Timely escalation of client or operational problems to team leaders / department head as relevant
• Supporting fellow team members, team leaders and department head on an ongoing basis
• Any other duties or ad-hoc projects as required

Your skills and experience

• Relevant experience in a similar role in investment banking or corporate banking administration
• Experience in CLO administration and/or loan operations
• A good understanding of the global financial services industry, Fixed income and Debt Capital Markets
• Familiarity with debt capital markets transaction documentation is advantageous, but not essential
• A practical knowledge of banking operations and an understanding of SWIFT / payment processing
• Basic accounting knowledge and / or strong reconciliation skills
• Experience at interacting widely through a financial services organization
• The ability to work under pressure, handle multiple priorities and work as part of a team as well as individually
• Fluent written and spoken English is essential

You will be:

• An effective and concise communicator, both verbal and written
• Numerate and analytical with strong attention to detail
• Able to interact with people from different business/disciplines acting consistently throughout the organization.
• A team player with strong communication skills, a proactive mind-set and a professional attitude to delivery and client-focus
• Able to work in a challenging and rapidly changing business environment
• Able to adapt to complex financial and operational matters
• PC literate with good working knowledge of Microsoft Office products particularly MS Excel. Parts of the role will be using internal systems for which training will be provided
• Educated to degree level or similar