CleverTap - Senior Account Manager (3-5 yrs)

What will you do:

- Own the business targets for the respective account patch and grow business from the designated patch

- Establish and build relationships with key customers so as to understand the customer needs and create a compelling value proposition.

- Interact with customers, give product demo, presentations and work through the sales cycle to achieve Q-o-Q sales quota

- Build key account management plans and map decision makers, influencers, users within the account.

- Have a good understanding of competitive channels that the client is using and incorporate those inputs in the key account plan.

- You will also be responsible for retaining the assigned book of business.

- Build a pipeline for current quarter + next quarter

- Negotiate agreements with the customers to close the deals.

- Work with partners and scale the business through them.

- Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc

- Maintain post sales interface with the customers to build long term relationship and enhance the customer satisfaction

What are we looking for?

Must have:

- 3+ years of experience in SaaS selling

- Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organisation

- Ability to present and articulate key value propositions to CXO's, decision makers and influencers in the assigned account with excellent communication skills in a B2B setup.

- Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required

- Proven experience in account management and growing the business in the existing accounts in India region

- Knowledge of market research, sales, and negotiating principles

- Organizational and time-management skills