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Tax Expert
ClearTax
posted 13d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Collaborate closely with the customer-facing team to assist in handling complex tax queries from clients.
- Act as a customer advocate (voice of the customer) within the organization, representing client concerns and feedback regarding product improvements and enhancements.
- Channel client feedback to the relevant teams to prioritize product improvements and enhancements.
- Conduct thorough reviews of reported bugs in the GST, E-invoicing, TDS, and other taxation products.
- Analyze, categorize, and prioritize reported issues to ensure timely resolution.
- Provide expert guidance on tax-related matters, ensuring accurate and compliant solutions.
- Collaborate with the QA and product/engineering stakeholders to address the identified issues and defects.
Qualification:
- Chartered Accountant (CA) or an equivalent qualification, or a Semi-Qualified CA with good experience and a strong understanding of taxation principles, particularly GST and E-invoicing.
- Having prior experience in customer-focused roles, product management, or similar fields is beneficial.
- Good communication skills with the ability to convey complex, tax-related information clearly and understandably.
- Strong analytical and problem-solving skills and a keen eye for detail when reviewing software bugs and defects.
- Ability to work collaboratively across teams and drive initiatives that enhance customer success and product improvement.
Employment Type: Full Time, Permanent
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What people at ClearTax are saying
Rating based on 3 Tax Expert
reviews
Anonymous · Finance & Accounting
in Bangalore / Bengaluru
Likes
Work life balance.
- Skill development - Good+5 more
Dislikes
Promotion is very slow here.
Tax Expert salary at ClearTax
reported by
6
employees
with 2-4
years exp.
₹5.5
L/yr - ₹8
L/yr
55%
more
than the average Tax Expert Salary in India
View more details
What ClearTax employees are saying about work life
based on 294 employees
Flexible timing
Monday to Friday
No travel
Day Shift
ClearTax Benefits
Submitted by Company
Health Insurance Work From Home Job Training Soft Skill Training
Submitted by Employees
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ClearTax Bangalore / Bengaluru Office Location
Bengaluru/Bangalore, Karnataka Office
Headquarter
AMR Tech Park, Bommanahalli, Bangalore, Karnataka 560102, IN
Bengaluru/Bangalore, Karnataka
560102
560102
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