Branch Manager

Role & responsibilities

• Sales of the Banks product and services and achievement of individual/branch business targets.
• Develop and nurture relationship with existing customers, to generate new business from them.
• Originate and acquire new leads from existing customers and other sources, to convert into business for the branch, by means of marketing calls and customer visits.
• Cross selling of third party products like insurance, to existing customers.
• Lead generation for Current and Savings Accounts- CASA to new customers and increase of balance with existing customers.
• Lead generation for various loan products like housing loan, Jewel loan, vehicle loan, personal loan etc.
• Responsible for timely processing of bank transactions like Account Opening, fund transfer, cheques etc.
• Reconciliation of branch accounts.
• Ensuring timely resolution of customer queries and improving customer relationship through good service.
• Efficiently handling all branch operation related tasks.
• Follow up and monitoring of advances, including recovery / legal action.
• Compliance to the banks rules, internal guidelines, systems and procedures.
• Monitor the internal control of the Branch, so as to ensure a healthy overall outlook of the Branch/Bank.
• Effectively and efficiently handling any assignment given by the Management from time to time.
• Effectively manage the team and guide the sub-ordinates to achieve their individual targets.

Desired Skills

• Prior Experience in branch banking is mandatory.
• Basic Knowledge in financial statement analysis, balance sheet and profit and loss accounts for proper sourcing of advances.
• Conceptual understanding of risk and risk mitigation strategies for internal control of the Branch.
• Regularly updating the banks polices /changes in the policies for proper implementation of systems and procedures.
• Strong communication (both oral and written) and negotiation skills.
• Good team management skills to ensure smooth operations of branches without any disputes.
• Analysis of customer requirements for proper selling of bank products.