Dynatrace Platform Admin

Role & responsibilities

Mandates - Required experience in Dynatrace

Job Summary:

We are seeking a dedicated and detail-oriented Platform Administrator/Ops Engineer to join our team. This role requires excellent communication skills and a basic technical understanding of platform management, system operations, and infrastructure support. The ideal candidate will ensure the smooth operation of our platforms and contribute to enhancing system performance.

Key Responsibilities:

• Monitor and maintain platform performance, availability, and reliability.
• Troubleshoot and resolve technical issues related to platform operations.
• Collaborate with cross-functional teams to implement system updates and enhancements.
• Document processes, procedures, and technical specifications for platform management.
• Provide support to end-users and respond to inquiries related to platform functionality.
• Assist in the deployment and configuration of new systems and applications.
• Perform regular backups and disaster recovery testing.
• Participate in on-call support rotation as needed.

Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
• Basic understanding of operating systems, networking, and cloud technologies.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.
• Strong problem-solving skills and attention to detail.
• Familiarity with monitoring tools and system performance metrics is a plus.

Preferred Skills:

• Experience with scripting languages (e.g., Python, Bash) is a plus.
• Knowledge of database management systems (e.g., SQL, NoSQL) is an advantage.