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3 Cint Jobs
Senior Tech Analyst
Cint
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Description
The Opportunity
Cint is a fast growing company seeking candidates to expand our technology-focused market research business. Cint s SaaS business, Cint Marketplace, is looking for a Technical Analyst to join our Platform Operations (PlatformOps) team. The PlatformOps team provides software support for our buyers and suppliers in addition to coordinating on product development and implementation.
Cint is a fast growing company seeking candidates to expand our technology-focused market research business. Cint s SaaS business, Cint Marketplace, is looking for a Technical Analyst to join our Platform Operations (PlatformOps) team. The PlatformOps team provides software support for our buyers and suppliers in addition to coordinating on product development and implementation.
Responsibilities
- Provide top-notch customer support for Lucid Marketplace platform users
- Investigate and resolve customer issues in a professional and timely fashion
- Create and review technical documentation
- Understand client requirements and translate those needs into actionable tickets
- Monitor usage of the proprietary sampling platform
- Classify submitted bugs and issues by the severity of their impact
- Debug API integrations
- Coach clients on the adoption of key features to help them meet their goals
- Bachelor s degree (Business Administration, Information Technology, Computer Science or related discipline preferred)
- 3+ Years Work experience preferred (SaaS support experience a plus)
- En
Employment Type: Full Time, Permanent
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based on 21 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Cint Benefits
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