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4 Cilory.com Jobs
Customer Care Executive
Cilory
·
0-1 years
₹ 2.55 - 2.55L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Gurgaon / Gurugram
1 vacancy
Customer Care Executive
Cilory.com
posted 2mon ago
Job Role Insights
Key skills for the job
Job Description
Cilory is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey
- Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- Curating streamlined email and social media communication mediums for offers, updates and much more
- Dealing with customer issues and churning out an easy-to-follow solution
- Managing payment and delivery of customer orders
- Helping customers choose the right product for their requirements and budget
- Handling customer concerns and complaints in a timely manner
- Informing customers of upcoming promotions or deals
- Establishing a positive rapport with all clients and customers in person or via phone
- Forming reports based on customer satisfaction statistics and helping their team to develop new skills
- Fixing appointments based on the availability of customers and clients
- Interacting with customers to ensure they have a desirable and shareable experience
Should be having strong Communication skills
Should be open to work in a fast paced environment
Key Skills : Excellent communication skills (Both Hindi & English), good typing speed.Employment Type: Full Time, Permanent
Read full job description What people at Cilory.com are saying
Rating based on 1 Customer Care Executive
review
Anonymous · Customer Care
in Gurugram
Likes
Work environment is pretty good, staff is very much supportive. They do understand your needs and guide you accordingly.
Dislikes
Not much till now
Read 1 reviewCustomer Care Executive salary at Cilory.com
reported by
5
employees
₹2.5
L/yr - ₹3.2
L/yr
At
par with the average Customer Care Executive Salary in India
View more details
What Cilory.com employees are saying about work life
based on 5 employees
Rotational Shift
No travel
Day Shift
Cilory.com Benefits
View more benefits
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