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10 Checkmarx Jobs
Customer Care Manager
Checkmarx
posted 28d ago
Job Role Insights
Key skills for the job
Job Description
- Provide superb first-line customer care.
- Onboard, deliver, and assist new customers that were assigned to the care team.
- Assist our customers with their ongoing needs and respond to customers inquiries.
- Provide back-office support for our sales organization.
What is needed to succeed
Required qualifications:
- Overall 8+ years of experience , 2+ years of proven relevant work experience in customer service or a similar role in a global software company.
- High customer service consciousness.
- A good team player, self-motivated and independent
- Ability to work well under pressure while maintaining a positive attitude and prioritizing planned and unplanned tasks.
- Highly organized, and accurate, with a tendency to maintain extensive attention to detail.
- Demonstrate accountability and a strong work ethic.
- Fluent in English, both verbal and written.
Additional advantage qualifications:
- Proficiency with Salesforce is highly desired
- Knowledge experience within the software industry
Employment Type: Full Time, Permanent
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What Checkmarx employees are saying about work life
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Checkmarx Benefits
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