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Engaged Employer

CHCS Services India Pvt. Ltd.

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2.7

based on 62 Reviews

4 CHCS Services India Pvt. Ltd. Jobs

Scheduling Coordinator

CHCS Services, Inc

2.7

based on 62 Reviews

2-4 years

Begun

1 vacancy

Scheduling Coordinator

CHCS Services India Pvt. Ltd.

posted 2mon ago

Job Role Insights

Fixed timing

Key skills for the job

Transcription Data Analysis Claims Adjudication TPA Scheduling Subject Matter Expertise

+ 3 more

Job Description

The Scheduling Coordinator position plays an integral role in the success of our assessments service. You will become a subject matter expert of Wellcove s products, with the explanation of our assessment processes to be able to facilitate LTC assessments.

Supervisory Responsibilities:

None

Duties/Responsibilities:

Making outbound calls to complete assessment scheduling

Answering inbound phone calls for messages left from outbound calls

Each day, handling a total of at least 50 phone calls (a combination of inbound and outbound calls)

Receiving a score of 85% or greater on QA scores (2 completed each month)

Not exceeding 30-minute meal and break times daily

Averaging 25% or less on After Call Work Time

Team collaboration

Other projects as defined

Required Skills/Abilities:

Assign inventory

Perform QA audits

Excellent computer skills including, proficient with Microsoft office applications, Adobe Acrobat

Ability to work remotely and independently.

Display a positive can do /customer-first attitude.

Excellent communication skills and appropriate etiquette, great phone manners, and ability to speak with a wide range of personalities. Demonstrate a high level of proficiency in the use of the English language in oral and written forms.