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1 Poonawalla Fincorp Channel Manager Job

Lead - Channel Manager Virtual Sales

6-11 years

₹ 15 - 25L/yr

Pune

1 vacancy

Lead - Channel Manager Virtual Sales

Poonawalla Fincorp

posted 21d ago

Job Description

Principle Accountabilities:

  • Identify process bottleneck and streamline system to enable efficiency.
  • Understand the business requirement and deliver it from IT team.
  • Initiate request and get the project done with IT team for any new requirement related to system enhancement and drive process smoothly without any error.
  • Dialer and Data Management (Utilization of data efficiently & analyse Call Centre Reports for better output).
  • Contribute to the development of internal framework and SOP.
  • Provide analytical support for ongoing improvement efforts like performance analysis, cost effectiveness and other Insight.
  • Create visualizations and reports for assigned projects.
  • Project Implementation
  • Process and system development

Desired Profile:

  • Graduate/Postgraduate in any stream
  • 6-7 years experience in COE/Product/Call Centre in NBFC
  • A strong communicator, analytical, big picture thinker, and ability to influence senior associates and cross-functional teams.
  • Cost effectiveness & reduce the TAT.
  • Encourage innovative ideas and strategies that bring efficiency.
  • Support business and strategic decisions, such as decisions about the future of services and the direction of business growth.
  • Work with IT team on build creation, expediting business requirement.
  • Work with BIU for data extraction and analysis for project design input.
  • Excellent knowledge of MS office is must.
  • To work with support function to deliver special project build, implement & track.
  • Carry out automation and process improvement.



Employment Type: Full Time, Permanent

Read full job description

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What Channel Manager at Poonawalla Fincorp are saying

What Poonawalla Fincorp employees are saying about work life

based on 1.7k employees
50%
48%
49%
99%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Poonawalla Fincorp Benefits

Job Training
Health Insurance
Soft Skill Training
Work From Home
Team Outings
Free Transport +6 more
View more benefits

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