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186 Chandigarh University Jobs

Admission Counsellor

0-4 years

₹ 2 - 4.5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Kochi, Chennai, Bangalore / Bengaluru

1 vacancy

Admission Counsellor

Chandigarh University

posted 4mon ago

Job Description

The Counselor at Chandigarh University plays a pivotal role in providing guidance and support to prospective students, parents, and other stakeholders. You will serve as a senior member of the team, helping individuals navigate the admission and enrollment process. Your expertise in understanding academic programs, admission requirements, and university policies will be essential in delivering accurate information and fostering a positive impression of the university.
 
Key Responsibilities:
  1. Counseling and Guidance:
    • Provide in-depth counseling and guidance to prospective students and their families regarding academic programs, admission criteria, scholarships, and other university-related matters.
    • Respond to inquiries through phone, email, and other communication channels in a professional and informative manner.
  2. Admission Process:
    • Assist students in completing applications and understanding the admission process.
    • Review application documents to ensure accuracy and completeness.
    • Coordinate with the admission team to facilitate smooth application processing.
  3. Product Knowledge:
    • Maintain up-to-date knowledge of the universitys academic programs, course offerings, and any changes in admission requirements.
    • Educate prospective students about the universitys offerings and advantages.
  4. Record Keeping:
    • Maintain accurate records of all interactions and inquiries.
    • Utilize the universitys CRM system to manage student data and communication.
  5. Customer Service:
    • Ensure a high standard of customer service, addressing inquiries, concerns, and issues with empathy and professionalism.
    • Handle escalated inquiries and provide resolutions.
  6. Reporting:
    • Prepare reports on inquiry and counseling data, including conversion rates and other relevant metrics.
    • Share reports and insights with the Manager.
Qualifications and Skills:
  • Bachelors degree in a relevant field.
  • Proven experience in counseling, admissions, or a related field, with at least 2-3 years of experience.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and the ability to build rapport with prospective students.
  • Customer-focused with a commitment to delivering exceptional service.
  • Proficiency in using CRM systems and standard office software.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Admission Counsellor roles with real interview advice

People are getting interviews at Chandigarh University through

(based on 51 Chandigarh University interviews)
Job Portal
Company Website
Walkin
Campus Placement
Referral
Recruitment Consultant
34%
16%
12%
8%
6%
2%
22% candidates got the interview through other sources.
High Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.

What people at Chandigarh University are saying

4.0
 Rating based on 3 Admission Counsellor reviews

Likes

Can communicate with different students from different parts of country

Dislikes

In admission season we have to work 7 days a week. And so much pressure for meeting target, threatening to fire from job. Without proper communication suddenly fire people actually they don't fire, they will say employees to put resignation paper. And will use marketing team for taking admission also use admission counselors for marketing jobs.. Like no other companies do that. Period

Read 3 reviews

Admission Counsellor salary at Chandigarh University

reported by 19 employees
₹1.4 L/yr - ₹4.5 L/yr
25% less than the average Admission Counsellor Salary in India
View more details

What Chandigarh University employees are saying about work life

based on 1.2k employees
76%
58%
71%
97%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Chandigarh University Benefits

Cafeteria
Job Training
Soft Skill Training
Work From Home
Gymnasium
Child care +6 more
View more benefits

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