Power Bi Administrator/Power Bi Admin

Role & responsibilities

• Provides system support for operating environment components such as databases, operating systems, network interfaces, storage systems, servers, and associated hardware
• Verifies and approves plans for upgrading of databases, recommends adding new structures or elements & enables use of data access tools and techniques to enable information access by business users
• Verifies and approves plans for scheduled background logs, recovery back-ups, and coordinate with all the stakeholders & users to deploy the same
• Brings improvements in procedures and functions for accessing, maintaining, and populating databases, and creating back-ups, managing access controls, managing version upgrades
• Acts as a senior Systems Administrator for enterprise applications by addressing system problems and enhancing system functionality based on stakeholder feedback
• Provides expertise within and day-to-day end user support for CRM applications to all levels of the organization
• Evaluates improvement recommendations and prioritizes changes/enhancements for improved systems availability, reliability, and performance
• Recommends and deploys structural changes to the operating environment in collaboration with Infrastructure, information security and vendor teams
• Releases public area documentation and manages key information such as build and release procedures, dependencies, and notification lists
• Works with application, system vendor, infrastructure, and IT solutions team to assess the operating environment requirements and ensure its documentation
• Assists in defining the operating environment requirements, test cases and action plans to ensure its readiness for new installation or migration
• Participates in Change Advisory Board (CAB) meetings once a week as an acting member of the CAB
• Creates and refines reports, dashboards, and processes to continuously monitor data quality and integrity and assists users and stakeholders with analytics and report design and management
• Develops training materials and documentation, keeps materials up-to-date, coordinates new user and ongoing training sessions and conducts trainings
• Partners with Stakeholders which may include HR, Payroll, Finance, Audit, Benefits, Legal, associates, and vendors to determine strategic needs, defines functional/technical specifications, troubleshoot issues, and implement initiatives
• Utilizes complex reporting tools to develop, document and monitor cross-process data integration points in future-state business process designs, facilitate resolution of misalignment across process areas.
• Installing, managing the configuration and maintenance of BI & Analytics Tools ( Power BI gateways, Alteryx or SAP Business Objects)
• Proactive Monitoring server performance and generating alerts for usage spikes.
• Manage BI & Analytics Active Directory OU.
• License provisioning and charge backs.
• Power BI premium capacity planning and scaling.
• Expertise with Global Power BI gateways role out.
• Good to have Microsoft Copilot and Fabric knowledge.
• Good understanding of data residency policies and Multi Geo role out of Power BI capacities.
• Manage vendor relationship working with vendors on Application related issues.
• Work with Business units integrating Power BI with Salesforce & home grown .Net portals.
• Ability to register Azure Apps & Opening API permissions for Power BI.
• Hands on experience in setting up high available Power BI gateway clusters and upgrading Gateway software.
• Ability to write power shell scripts to get Audit data is a must.
• Ability to review and interpret Capacity Metrics.
• Ability to configure and Map One drives/share point online with Power BI workspace.
• Good understanding of Firewall rules and Wireshark log analysis.
• BI & Analytics tools software bundling and roll outs via SMS.
• Expert application trouble shooting and log analysis skills.
• Experience working with other Operational groups.
• On call support (24/7) rotation.

Noted: 5:00 PM IST - 2:00 AM IST