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CellPoint Digital

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4.0

based on 9 Reviews

1 CellPoint Digital Job

Senior Merchant Implementation Manager

CellPoint Digital

4.0

based on 9 Reviews

1-5 years

Pune

1 vacancy

Senior Merchant Implementation Manager

CellPoint Digital

posted 4mon ago

Job Role Insights

Flexible timing

Key skills for the job

Supply Chain Management SQL Operations Hospitality Javascript HTML

+ 4 more

Job Description

Join CellPoint Digital: Shape the Future of Payments with Us!

At CellPoint Digital, we re revolutionizing the way businesses in the air, travel and hospitality sectors manage their payments.

With our Leading Payment Orchestration Platform , we re turning payments into a strategic advantage, helping clients optimize their payment experience to boost profits, maximize approvals, lower costs and take control of their payment, resulting in more money to the bottom line.

We believe payments should be a strategic asset , delivering financial, customer, and operational value. Our vision is to unify the payment ecosystem, opening up a world of opportunities for leading brands in the air, travel, and hospitality industries. We transform the payment supply chain from a cost centre into a profit engine , turning every transaction into an opportunity for growth and competitive advantage.

At our core, were innovators and problem-solvers united by five key values: Mission First, Ownership, Trust Transparency, Drive, and One Team. Were ambitious professionals who embrace accountability and transform payments together.

Our diverse community spans the globe, with hubs in Copenhagen, Dallas, Dubai, London, Miami, Pune, Buenos Aires, Bogota, Mexico and Singapore, along with remote team members worldwide. We celebrate the unique perspectives and experiences that make our team extraordinary.

Join us as a Senior Merchant Implementation Manager on our mission to turn payments into possibilities!

Senior Merchant Implementation Manager

We are currently seeking a full-time Senior Merchant Implementation Manager to manage new implementations or enhancements of our quickly growing portfolio of merchants.

This position is based in Pune and the ideal candidate is both merchant-focused and tech-savvy. Experience in a technology-driven company is a definite plus.

How You Will Make an Impact:

Ensure successful implementation of the new merchant with the goal to increase the number of CellPoint Digital ambassadors within the industry
Work closely with the merchant and various CPD teams to guarantee a high-quality project delivery
Develop and execute an appropriate implementation plan for on-boarding, testing, and launching
Configure the Product suite contracted by the merchant
Provide training to a select group of the merchant s staff
Document key learnings and collaborate with Solution and Technical engineers to streamline the integration and onboarding process
Ensure transition of the configured client to the internal service desk team and mentor their staff so they can provide full support to the client
Analyze and produce statistics and management reports for the leadership team

Skills you will have fine-tuned:

Hands-on experience (1-5 years) and understanding of the eCommerce payment ecosystem and various roles/players (Payment Service Providers, payment schemes, etc.)
Excellent communication skills whereby fluent English (written and verbal) is a must
Coordination of end-to-end technical implementation of e-commerce payment products
Expertise in credit card and international alternative payment solutions
Expertise in PCI compliance and latest card schemes mandates
Ability to simultaneously manage multiple projects and client relationships
Knowledge of Internet and payments API related technologies including JSON, XML, HTML, CSS, and JavaScript
Strong SQL knowledge
You are eager to bring your unique talents and authenticity to the CellPoint Digital community.
Youre constantly curious and a lifetime learner.
You have excellent communication and relationship-building skills.
You enjoy leading and supporting cross-functional initiatives and projects in a team where you are empowered and accountable.
You thrive in a fast-paced environment and the challenge of managing multiple projects simultaneously while prioritizing high-return work.
You approach challenges with a solution-oriented mindset.
You are able to thrive in a remote first arrangement with a distributed organization in multiple time zones.

Whats in it for you:

We offer you the opportunity to be an innovator, challenge the status quo, and redefine the payments category
Competitive salary in a fast-growing start-up
Medical insurance with coverage for dependents (parents, spouse, children)
Rewards Recognition system
Work from anywhere in the world; were a fully distributed company, and we provide the tools, culture, and support to make your work setup work for you

What makes CellPoint Digital a leader in the payment landscape isn t just our technology - it s our people and how we work together. We ve built a global community where diverse talents and perspectives unite to create innovative solutions. When you join us, you become part of something bigger: a collaborative culture that crosses borders and disciplines, bringing out the best in every team member to deliver breakthrough results for our clients and partners.

Together, we are transforming the payments industry - challenging, supporting and inspiring one another in the process.

Employment Type: Full Time, Permanent

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