It Service Desk Analyst
CBTS TECHNOLOGY SOLUTIONS INDIA LLP
posted 1d ago
Flexible timing
Key skills for the job
10. In-depth knowledge of VoIP applications, network infrastructure, and MACD processes.
11. Excellent organizational and time management abilities, with the ability to multitask and prioritize effectively in a fast-paced environment.
12. Exceptional communication and interpersonal skills, with the ability to collaborate with cross-functional teams, customers, and external stakeholders.
13. Analytical mindset with problem-solving capabilities, able to identify and resolve issues efficiently.
14. Proficient in customer support tools, such as ServiceNow and Salesforce
15. Demonstrated ability to work independently
16. Flexibility and adaptability to changing project requirements and evolving business needs.
17. Strong attention to detail and a commitment to delivering high-quality results.
Four years of College resulting in a Bachelor's Degree or equivalent
CompTIA, CCNA, Broadworks, Cisco Webex,.
To work on EST hours.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Service Desk Analyst roles with real interview advice
Frienfly environment
Salary and hike