Cluster Lead

Primary Responsibilities

• To achieve excellence in preventive maintenance programs at site with highest standards and ensure energy conservation practices.
• Assist the Group Chief Engineer in managing M&E scope of the projects to ensure the quality and deliverables within the stipulated time.
• Assist in providing comprehensive facility, contract and procurement management for technical services to the client.
• Contribute to achieving financial and other targets established by the Group Chief Engineer.
• Achieve Key Performance Indicators and service level agreements targets.
• Coordination for the day to day operations & maintenance activities.
• To Maintain Critical Area and General Area Business Uptime above TUI.
• Management & Reporting of Building Incidents as per the client guidelines.
• Implementation of Annual Power down for respective sites as per client guidelines

Key Performance Indicators

• Provide coverage for the Facilities Manager/Group Chief Engineer when he is away.
• Create the asset register of all equipment on client Site.
• Plan and manage the budgets for Engineering & Operational contracts.
• Prepare planned preventive maintenance schedules for all critical equipment.
• Ensure RFC is planned two weeks in advance for all PPM activities.
• Ensure no work is carried out during business hours and weekdays unless it is critical in nature and approved by CEM head.
• Ensure not a single critical activity is carried out without proper RFC in place.
• Support the Group Chief Engineer in preparing the commercial terms and conditions as applicable to plant and equipment service providers.
• Monitor & evaluate M&E vendor for services, statutory compliance.
• CEM Induction to be given to all critical contractors and NDC to be signed.
• Prepare the job descriptions of all technical staff and support them in their day today functions.
• Support the Group Chief Engineer in developing the standard operating procedures manuals.
• Provide specialist advice to the technical team as and when required.
• Carry out Technical Audits for all installations at periodical intervals;
• Review stock levels of the required inventory of spares on site.
• Analyse call outs to understand trends; undertake strategic initiatives to minimize the same.
• All Building Incidents needs to be managed appropriately to reduce impact. Escalation & reporting of Building Incidents as per the client guidelines.
• Attend BIR calls and ensure timely closure of BIRs post taking required corrective actions.
• All incidents to be attended post raising emergency RFCs and required approval from CEM head.
• Conduct Annual Power down once in a year for respective sites as per client guidelines.
• Maintain and record power down documents.
• Support the Group Chief Engineer in preparing the contingency plan to deal with emergencies.
• Advise the Group Chief Engineer in preparing the future operation & maintenance budgets.
• Identify and implement energy conversation initiatives.
• Support the Group Chief Engineer in preparing the management reports.
• Ensure Global Market Power Point survey is completed every quarter to ensure that traders are connected on UPS Power.
• Review of trend analysis to identify areas of service improvement.
• As a part of Vendor Management Program, conduct monthly & quarterly meeting, reviews and performance assessment of technical vendors.
• Support Group Chief Engineer in identifying training needs of the technical team.
• Responsible for preparation of critical spares list for all installations as per manufacturer’s recommendations and plan for the inventory where the maintenance is carried out with in-house teams.
• Conduct critical spare audits for all critical vendor to make sure they are maintaining the inventory at their end as a part of AMC SLA.
• Implement and oversee the preventive maintenance programme to reduce the risk of sudden failures of critical equipment’s.
• To review the maintenance /service practices of M&E contracts to deliver quality work practices in line with the manufacturer recommendations.
• Ensure Contractors always follow the house rules, and the projects are handled with minimum inconvenience to the client.
• To ensure E&M operational SLA reports are prepared as per the specified time and sent across.
• Carry out feasibility and support restack team for all kind of modification from CEM perspective.

KEY PERFORMANCE MEASURE

• Business Uptime
• Incident Management and Reporting
• Closure of Building Incident Reports
• Successful completion of Annual Power Down
• Efficient management of M&E Department
• Client Satisfaction
• Closure of technical desk complaints
• Weekly, monthly reports

Qualification/Skills required

• Graduate engineer in electrical / mechanical discipline.
• 10 – 12 years’ experience in facilities management.
• Proven ability to handle electrical & mechanical functions effectively.
• Proven ability to initiate and follow through with energy saving measures.

Interested Candidates can share resume at archana.mattoo@cbre.com