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4 Amazon Catalogue Specialist Jobs

Catalog Specialist I, AHS Installations

0-7 years

₹ 3.36 - 5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

Catalog Specialist I, AHS Installations

Amazon

posted 4d ago

Job Description

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you.
We are looking out for candidates for Catalog Assistant
In this role, you will be responsible for working closely with Service Providers, Customer Service team, Customer outbound process, Service category team and Operations to identify the gaps in fulfillment of a service provided to the customer and work with them to alleviate their acute/short-term issues. You will partner with program and product management team as well to identify long-term fulfillment features and programs to improve customer experience on the Amazon Home Services business in A. in.


Key job responsibilities
Under general supervision, follow pre-defined processes, guidelines, and SOPs to perform tasks with high levels of accuracy and productivity
Tasks including interacting and coordinating with customers, gathering and presenting customer feedback and ensuring Amazon remains competitive, wide selection and good product information and solving challenging operational goals. Also include maintaining records of work, tracking business workflow, escalating deviations.
Report audit results and communicate them to others within the organization.
Analyze data and identify new trends/patterns.
Identify generic patterns in cx escalations and to be translated into guidelines and SOPs to improve overall escalation process.
Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
Should be open to working on Saturday & Sunday, with any other 2 days of the week as off. - Bachelors degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications


Employment Type: Full Time, Permanent

Read full job description

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What Catalogue Specialist at Amazon are saying

4.3
 Rating based on 133 Catalogue Specialist reviews

Likes

In Amazon the culture that we follow is very good and work-life balance is a perfect example for amazon employees.

  • Skill development - Good
  • +5 more
Dislikes

If its a non tech role then the only drawback of amazon is it pays you less than the market value.

Read 133 Catalogue Specialist reviews

Catalogue Specialist salary at Amazon

reported by 1.1k employees
Lock Unlock
₹2.5 L/yr - ₹6.5 L/yr
10% more than the average Catalogue Specialist Salary in India
View more details

What Amazon employees are saying about work life

based on 25.2k employees
62%
53%
69%
77%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Amazon Benefits

Submitted by Company
Healthcare & Financial Benefits
Parental Leave & PTO
Professional Development
Employee Assistance Program (EAP)
Submitted by Employees
Work From Home
Job Training
Health Insurance
Free Transport
Cafeteria
Soft Skill Training +6 more
View more benefits

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Amazon Hyderabad / Secunderabad Office Locations

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Hyderabad Office
Amazon Development Center India Pvt. Ltd., 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Hyderabad Hyderabad
Hyderabad Office
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