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59 Cashfree Holiday Planners Jobs
Senior Associate / Team Lead/ Assistant Manager
3-7 years
Bangalore / Bengaluru
1 vacancy
Senior Associate / Team Lead/ Assistant Manager
Cashfree Holiday Planners
posted 5d ago
Job Role Insights
Key skills for the job
Job Description
- Analyze transactions/accounts to avoid potential fraud
- Handle escalations to satisfaction, conduct RCA, implement corrective and preventive measures
- Investigate, support ticket analysis, to identify and implement process improvements
- Aggregate data from multiple sources to provide a comprehensive assessment
- Monitoring CTF for the accounts
- Create reports, summaries, presentations and process documents to display results
- Coordinating with Banks, Cyber cell, local Law Enforcement Agencies & other government bodies for Fraud and suspicious transactions/accounts
What You Will Need:
- Overall 3-7 years of experience, with 2 years of relevant experience in liaising between the organization and local Law Enforcement Agencies, preferably from a fintech background
- 1-2 years of team management experience (For TL / AM Level)
- Process-oriented, proactive and results-driven individual
- Willing to travel across India for any case representations as per the business requirements
- Flexible working on weekends and rotational shifts as per the business requirements
- Proficiency in Microsoft Excel, Basic SQL knowledge
- Excellent command over English in both verbal and comprehension skills
- Critical thinking skills with the ability to independently solve problems with data
Employment Type: Full Time, Permanent
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