Process Specialist Accounts Receivable

• Supervises Credit Collections (Accounts Receivable) Support level employees, setting day-to-day goals and objectives
• Monitors activities to catch and correct errors and ensure conformance with reporting and procedural standards

Key Responsibilities

• Assess new customer credit risks
• Assess customers against policy and document credit risks
• Issue proposed credit limits for approval
• Support the review of Non-Standard Commercial Terms
• Ongoing monitoring of customer credit risk
• Monitor update specific customer risks
• Liaise with stakeholder groups to discuss options
• Communicate with interested parties
• Monitor customers nearing or reaching credits
• Analyse a portfolio of customers, and document overall credit risks
• Annual credit reviews
• Monitor timeliness and requirement for annual review
• Reference credit records with customer activity, including outstanding balances
• Request deactivation of customer accounts (where appropriate)
• Evaluate ratings and propose changes to limits
• Execute standard credit reporting
• Support other OTC Process teams as business demand requires
• Contribute to operational and strategic process improvements
• Participation on testing, implementation in various project (ERP, ticketing tool implementation etc)
• Knowledge transfer in/out of the company
• Processing reports
• SOP/DTP creation preparation

Ethics And Compliance

• Ensure adherence to all Company Policies and Procedures
• Be fully conversant and compliant with all Environmental Health and Safety procedures
• Complete quarterly ethics module as advised by Ethics Compliance Officer
• Fully comply with all Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Cardinal Rules, Risk Assessment Method Statement and Achieving Competitive Excellence

Benefits

• We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary
• Have peace of mind and body with our health insurance
• Drive forward your career through professional development opportunities
• Achieve your personal goals with our Employee Assistance Programme