Display/Experience Centre Manager

Designation: Display / Experience Center Manager
Location: Gurgaon
Job Type: Full-time
About Us: We are a leading furniture hardware fittings supplier, dedicated to providing high-quality products and exceptional service to our clients. We are seeking a skilled and to handle and manage enquiries from architects, contractors and builders for our display / experience centre in Sector 29, Gurgaon.
Key Responsibilities:

• Oversee daily operations of the display centre.
• Manage and train to other team member, fostering a positive and productive work environment.
• Utilize AutoCAD to create detailed and accurate design plans for display setups and renovations.
• Collaborate with Architect to create visually appealing and functional display areas.
• Coordinate with suppliers to ensure timely delivery of products and maintain inventory levels.
• Develop and implement marketing strategies to attract new customers and retain existing ones.
• Handle customer inquiries and complaints, providing excellent customer service.
• Monitor sales performance and implement strategies to meet sales targets.
• Stay updated with the latest trends in furniture hardware and interior design.

Qualifications:

• Bachelor's degree in Interior Design or architecture.
• Proficiency in AutoCAD. Ability to interpret project documents, such as architectural drawings and engineering specifications.
• At least 3 years of experience in handling clients and handling a small team.
• Strong knowledge of engineering and design principles.
• Excellent organizational and leadership skills.
• Command over English should be excellent. Along with strong written and verbal communication and interpersonal skills.
• Creative and detail-oriented with a good sense of aesthetics.
• Experience in customer service and sales is a plus.
• Flexible schedule to include 1 weekend day and some holidays