Care24 - Manager - Human Resources (2-3 yrs)

About Care24:

- Care24 is a leading in-home healthcare patient-care service provider serving ~900 patients/day in Mumbai and Delhi.

- We offer medical care at home, workplace, or travel including consultations, nursing, attendant care, InfantCare, Physiotherapy, diagnostic lab, equipment, and pharmacy through its 1500+ specially trained medical and paramedic professionals.

- Care24 has aggressive plans to grow PAN India and grow 4-6X in the coming 2 years. (www.care24.co.in )

Position Overview:

HR Manager, who reports and directly works with the founder and manages end-to-end employee life cycle, prioritizing recruitments based on business requirements, defining the company's vision, and working closely with the inter-departments to deliver required support inline with the organization's core values and ethics.

Key Responsibilities:

Talent Acquisition:

- Creating and posting job advertisements, as well as crafting clear and enticing job descriptions.

- Actively searching for potential candidates through various channels like job boards, social media, networking, and referrals.

- Reviewing resumes, conducting initial phone screens, and coordinating interviews with hiring managers.

- Administering tests, skills assessments, and evaluating candidates' qualifications and fit for the role.

- Ensuring a positive experience for candidates throughout the recruitment process, which can impact the employer brand.

- Extending job offers and negotiating compensation and benefits packages.

- Assisting with the onboarding process to help new hires integrate into the organization seamlessly.

- Building and maintaining a pool of potential candidates for future roles.

- Utilizing data and analytics to measure and improve recruitment strategies and processes.

- Staying informed about and adhering to employment laws and regulations, including equal opportunity and diversity guidelines.

- Cultivating relationships with external partners like recruitment agencies, universities, and professional organizations.

- Contributing to the development and promotion of the organization's employer brand to attract top talent.

- Staying updated on industry trends, best practices, and new tools or technologies in talent acquisition.

- Tracking and reporting key recruitment metrics, such as time-to-fill, cost-per-hire, and quality-of-hire.

- Working closely with hiring managers and other stakeholders to understand their staffing needs and align recruitment efforts with organizational goals.

Comp & Ben+ HR Compliances:

- Analyze and modify compensation and benefits offerings to establish a competitive advantage in the tax consulting space.

- Conduct salary market research to define benchmarks.

- Payroll coordination & Employee Benefits.

- Handling Statutory and labor compliances for all employees.

- Comply and forefront ISO Audits

Performance Management:

- Support the implementation of performance management, processes, and tools.

- Proposing new HR initiatives to recognize and motivate the employees.

- Coordinate work closely with appropriate stakeholders to drive PMS.

- Handle employee relations and performance management issues, applying appropriate policies and guidelines and escalating cases when necessary.

Learning and Development:

- Collaborate with L&D vendors to support business using training needs analysis to identify and provide training solutions to employees.

- Seek and gather information from management, employees and other departments regarding the effectiveness of completed training courses and constantly seek to improve.

Business Partner Support:

- Serve as a link between Partnership and employees by handling work-related issues.

- Uphold the highest ethical standard and provide advice to the businesses you support to ensure they are compliant when dealing with people related matters aligned with our culture.

- Using experience, skills and knowledge of the HR industry to make an impact in key areas such as change management, organizational design, employee engagement and talent management.

- Conduct regular career development interviews with identified employees and complete recording feedback after each meeting advise Stakeholders on policies, procedures and recommend changes if needed.

Admin and Facility Management:

- Closely monitor payroll and ensure no discrepancies in the system.

- Plan and coordinate administrative procedures and systems and devise ways to streamline processes.

- Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.

- Ensure operations adhere to policies and regulations.

- Keep abreast with all organizational changes and business developments.

- Making Visa arrangement for Foreign Delegates.

- Manage dispute resolutions involving contractors, management, employees or government agencies, etc.

Education and Experience:

- Selection based on expertise and depth of HR functions preferably startups which cater to target centric hyper-growth organizations.

- However prior experience of 2 + years in handling Human Resource Management