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6 Cardinal Financial Jobs
Transaction Coordinator
Cardinal Financial
posted 2d ago
Job Role Insights
Key skills for the job
Job Description
- Represents the organization to internal and external customers, vendors, members of state and regional government entities and other organizations well by providing exceptional customer service and effective communication skills, both in writing and orally.
- Ensures daily, weekly, and monthly internally specified requirements surrounding successful new file welcome contacts, closings, fundings, and customer satisfaction ratings are met.
- Works as a team with sales, transaction assistants, underwriting, closing, funding, and management to ensure assigned loans are being processed with timeliness, attention to detail, accuracy, and within compliance of corporate policies, agency, and all state and federal laws.
- Finds solutions to challenging scenarios or loan conditions with the ability to find creative and acceptable solutions for restructuring loans in addition to explaining underwriting conditions to borrowers and loan originators alike.
- Addresses, resolves, and responds to any consumer concerns related to the processing of the loan and consumer experience as it relates to the underwriting approval and surrounding requirements, all while providing exceptional customer service.
- Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements, and demonstrating a commitment to professional ethics.
- Processes documents in an accurate and timely manner to ensure proper audit procedures are followed .
- Develops effective professional partnerships with all colleagues.
- Assists Transaction Assistants with questions relating to third party documentation requirements and general mortgage and processing concepts.
- High school diploma or GED is required.
- Multi-state processing experience is preferred.
- Working knowledge of Microsoft Suite, specifically Word and Excel.
- Working knowledge of mortgage related software, ability to quickly learn and comprehend proprietary software Octane.
- Solid Knowledge of TRID, RESPA, FHLMC, FNMA, FHA, VA program guidelines.
- Familiarity with mortgage process and mortgage documents.
- Ability to adapt well to change.
- Exceptional computer skills.
- Demonstrate responsibilities for multi-faceted direction and planning; must be a fast paced individual.
- Excellent verbal and written communication skills.
- Excellent analytical and organizational skills.
Employment Type: Full Time, Permanent
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