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1 Taj Hotels Resorts and Palaces Captain Job

Captain

2-8 years

Panaji

1 vacancy

Captain

Taj Hotels Resorts and Palaces

posted 21d ago

Job Role Insights

Flexible timing

Job Description

To provide a delightful, attentive and prompt service experience to all guests in the outlet, in order to maximize guest satisfaction and departmental profitability in an atmosphere of teamwork and high employee morale
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Responsible for all mis-en-place and mis-en-scene.
Performs all necessary tasks to serve Food & Beverage according to the service standards and operating manuals of the hotel.
Greets and seats guests ensures their comfort at the table.
Maintains table culture and restaurant ambiance at all times.
Maintains maximum hygiene personally, inside the restaurant and in all back of house areas by performing appropriate cleaning tasks.
Suggests changes in menu items or service procedures, as per guest feedback or perceived need.
Attends to and serves the guests promptly.
Ensures minimum breakage, spoilage and wastage.
Responsible for creating and collecting accurate bills and amounts for all service done.
Provides on-the-job training to busboys.
Attend behavioral and vocational training in own and related work areas to enhance skill and develop multifunctionality.
Counsels subordinates in work related / personal matters.
Attends F&B product knowledge related classes regularly and shares with other staff.
Co-ordinates with area chef for all food requirements.
Guides, coaches and helps hem to enhance their performance.
Maintains excellent relations and professionalism among colleagues.
Shows interest in and an understanding of processes of other departments.
Builds good working relationship with all kitchen and stewarding staff.
Constantly interacts with all guests in assigned stations and actively seeks guest feedback.
Fosters professional / friendly relationships with all guests.
Tries to resolve guest complaints within his/ he scope.
Utilizes one-on-one training skills.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
Adhere to all the Brand Standards Quality Assurance
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Responsible for all mis-en-place and mis-en-scene.
Performs all necessary tasks to serve Food & Beverage according to the service standards and operating manuals of the hotel.
Greets and seats guests ensures their comfort at the table.
Maintains table culture and restaurant ambiance at all times.
Maintains maximum hygiene personally, inside the restaurant and in all back of house areas by performing appropriate cleaning tasks.
Suggests changes in menu items or service procedures, as per guest feedback or perceived need.
Attends to and serves the guests promptly.
Ensures minimum breakage, spoilage and wastage.
Responsible for creating and collecting accurate bills and amounts for all service done.
Provides on-the-job training to busboys.
Attend behavioral and vocational training in own and related work areas to enhance skill and develop multifunctionality.
Counsels subordinates in work related / personal matters.
Attends F&B product knowledge related classes regularly and shares with other staff.
Co-ordinates with area chef for all food requirements.
Guides, coaches and helps hem to enhance their performance.
Maintains excellent relations and professionalism among colleagues.
Shows interest in and an understanding of processes of other departments.
Builds good working relationship with all kitchen and stewarding staff.
Constantly interacts with all guests in assigned stations and actively seeks guest feedback.
Fosters professional / friendly relationships with all guests.
Tries to resolve guest complaints within his/ he scope.
Utilizes one-on-one training skills.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
Adhere to all the Brand Standards Quality Assurance

Employment Type: Full Time, Permanent

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Taj Hotels Resorts and Palaces Interview Questions & Tips

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What Captain at Taj Hotels Resorts and Palaces are saying

5.0
 Rating based on 5 Captain reviews

Likes

Nice working place

  • Salary - Excellent
    +6 more
Dislikes

Salary package is less

    Read 5 Captain reviews

    Captain salary at Taj Hotels Resorts and Palaces

    reported by 2 employees with 4-8 years exp.
    ₹1.9 L/yr - ₹2.5 L/yr
    82% less than the average Captain Salary in India
    View more details

    What Taj Hotels Resorts and Palaces employees are saying about work life

    based on 2k employees
    67%
    56%
    49%
    86%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Taj Hotels Resorts and Palaces Benefits

    Cafeteria
    Free Food
    Job Training
    Soft Skill Training
    Health Insurance
    Free Transport +6 more
    View more benefits

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    23d ago·via naukri.com
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